Service Center

Real Reviews From Verified Customers

Barbara S.
5 out of 5
10/1/2024
The people I dealt with were very personable.
Jonathan W.
4 out of 5
10/1/2024
Christian is a good guy and always helpful. Get that man some damn business cards!
Peter M.
4 out of 5
10/1/2024
Great service -on time - great price. Service personnel are very nice and competent.
Danielle N.
2 out of 5
10/1/2024
I have always serviced my car with you. I was a bit surprised to see the labor charge was twice the amount of parts. $380 for brake parts and $764 for labor. Over $250/hr for labor seems pricey (if they even took the whole 3 hrs my car was there). I will think twice before having any other serviced other than oil change in the future, sorry. Danielle
Thomas F.
4 out of 5
9/30/2024
Patty is a pleasure to work with and I will request her specifically for any future services at Sullivan. Patty made herself readily available and communicated any lapses in availability due to pto. The parts for my service were back ordered for several weeks and Patty regularly called to give updates. Best of all, Patty was thorough in her dealings with my extended warranty company and managed to secure coverage for the service. Patty is a great personality and surely an asset to your team!
Alex P.
5 out of 5
9/29/2024
Really good customer service
Terri M.
5 out of 5
9/29/2024
Thank you. Your services are always appreciated!
Cathy C.
5 out of 5
9/28/2024
Christian answered all of my questions regarding my RAV4. He was attentive to my needs.
Gary L.
4 out of 5
9/28/2024
No problem with Samantha at all. 100 % professional 100% of the time.
Richard E.
4 out of 5
9/28/2024
Excellent service Salesman John F. was fantastic
Clark G.
5 out of 5
9/27/2024
Ms Patty is an asset providing the hospitality you would find in five star hotels.
Thomas I.
5 out of 5
9/27/2024
Good job
Vincent H.
5 out of 5
9/27/2024
Great service
Gregory H.
1 out of 5
9/27/2024
Little thing. Drivers side door handle left with dirty finger prints. Service people excellent and professional. But but sure if I have a tire rotation that I need an alliignment also.
Michael D.
5 out of 5
9/27/2024
he was very professional
Arthur P.
5 out of 5
9/26/2024
Okay
Susan L.
5 out of 5
9/26/2024
Excellent service! Completely satisfied.
Linda S.
5 out of 5
9/26/2024
Great job! Bill explained everything to us !
Rana Graphics.
5 out of 5
9/26/2024
Great job by Bob as usual!!!
Cheryl G.
1 out of 5
9/26/2024
I’m disappointed that my tire cap didn’t fit the spare!! Now I’m driving around with a cap off my wheel.. I’m also upset with Toyota for.. not covering my back up camera.. I should have had it working when I purchased it as I cannot see backing up with the big tire.. I feel it should be automatically included in the initial sale.. no I’m not happy!!

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