Great job. Service was excellent.
Joe was great! We love the atmosphere. Such a nice feeling when you walk in the place. Thank you all!!
Meagan was awesome with her service detail.
Meagan was wonderful to deal with. Was very thorough in her explanations. I knew exactly what to expect with no surprises.
Micheal was a life saver. Or at least a vacation saver. We hit a rock and blew out a tire. We had just bought the tires in TX 2 weeks before. Micheal worked with Grapevine Honda where we bought the tires and replaced the tire with our road hazard warranty. We were back on the road an hour later. Thank you Micheal and Airport Honda!
Hannah, the service coordinator is fantastic and she doesn’t really good job.
This particular service was necessary however it did not fix the original problem diagnosis. We were very specific with the technicians to make sure that all the previous squeaking sounds. I’m gonna include a metal on metal or repaired with two parts. Whatever is necessary. Then the new struts were required. However, the original problem is not fixed.
Great service. I was out sooner than I expected.
Thank you! Very efficient and fast service. Friendly staff.
I was told that I needed to order a new tire. This was on Wednesday and I was told it would be available on Thursday. Thursday morning I called to get a status. After a number of calls, one in which the rep said he would call me back in a few minutes but didn't, I called the parts department. I was told that the tire was coming from Atlanta and wouldn't be available until Friday. So right now I am limited on my driving because of the "donut".
Joe does great customer service for customers!
I appreciate the efficiency of the team and the frequent updates.
I called other Honda dealership is the area and all said it will take a few hrs at best. Not Airport Honda, they told me bring it on by and we’ll take care of it. Very satisfied with time it got finished.
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