Jeremy was very considerate and knowledgable and I look forward to working with Honda, Alcoa.
We did a walk around on my car when I first arrived. No scratched rim. Now after the free car wash I have a damaged left rear rim. Badly scratched! I am not happy at all about this and when I confronted you about it your poor video showed me nothing to convince me that it was already damaged. I know my car.
she provided excellent service as usual.
It should not have taken 2 hours for an oil change.
Meghan is a pleasure to work with and always takes good care of me and my jeep
Superb. Quick and complete
Jeremy has AWESOME customer service skills!
I will gladly give him a GREAT review!
Good service. No problems.
Matthew was very helpful. I appreciate how he was able to take care of my problem quickly and easily.
Car runs with more power after ring job. So far other systems that might be affected by such an extensive repair seem to be functioning well. Nice job.
Friendly and professional.
Jeremy was courteous, knowledgeable and answered my questions
I have to be honest, I feel misled by this whole situation. I paid $1,400, but the original problem — the clicking noise when turning — is still there.
You are now telling me the noise is from another location and that I need to spend another $1,400. This feels like I was charged for a repair that did not address the issue I came in for.
From my perspective, this is not just a misdiagnosis — it feels like I was taken advantage of. I trusted the dealership’s expertise, and instead I ended up paying for something that didn’t fix the problem.
I cannot accept being asked to pay again. I expect the dealership to take responsibility — either refund the $1,400 I already paid, or cover the cost of the correct repair.
Service was super. Megan was very helpful. Service was done in a timely manner.
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