Great service- fast and efficient!
As always my experience at Honda is good their always quick and makes sure the job is done right.
I had to come by unexpectedly, Hannah jumped right on my issues and had me done in about an hour!
Great service. Speedy and friendly.
The service coordinator( I believe that was his title he announced)? that approached my car at 830am was a Complete weirdo and asked me to get back in my car when I was dropping it off for an oil change. I then within 5 seconds had to get back out of my car for the nice guy that was checking my car in to get the info like mileage off the dash. It was the weirdest exchange I have ever been in and this guys demeanor was beyond bizzare. If he’s in charge of your customer experience you REALLY need to bring me in as a consultant. I have had all my service work done at this location since 2013 on two of my Hondas. The explanation was this sped up service but all it did was make me embarrassed and confused as to how making me sit back down in the car only to have to get back out immedialty made any sense. And also witnessed a guy equally frustrated that there is a 3% additional charge to use a credit card. Don’t nickel and dime your loyal customers if you want raise the price of the service and offer discounts of 3% if you pay cash. At least when you spin it that way you won’t upset everyone. And don’t get me started on the “shop fees” oil change places in town charge what they advertise and you should do the same.
Very helpful and friendly.
Ryan was friendly and professional. He showed me how to fix the hi-lo beam auto adjust problem. Service was completed in promised time and I was very pleased to have my car back quickly.
Prices too high. Then after charging top rates, you add 3% for using a credit card. I will rethink my use of Honda service.
Meagan is always more than helpful! I always look forward to working with her!
Professional, prompt and very appreciated!
I went in for a system update and when I got my car back and turned it off I still received the same message saying that it needed the update. Either it didn’t work or they didn’t do it. I can’t do the update on my Honda Link app because someone at the dealership linked to my car before I got it and now it can’t link to me.
Service was great, fast and efficient
Ryan has a great customer manner. I was at ease and also felt heard & respected by him. He is very knowledgeable and I had no reason to be nervous. Do whatever you need to do to never lose him. Mary Dew Moody
Joe went over & above to defuse what could have been a bad experience.
Megan is the best service advisor I’ve ever had!
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Kudos to Meagan and your service team for accurately diagnosing and resolving my windshield & camera issue. You guys are the best.
Excellent service! From a prompt greeting, asking what needs to be done, explaining anticipated costs, and verification of what was needed and approved, customer interface could not have been any better! That's one reason I keep using Airport Honda!
Very friendly and helpful thank you
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