Services you ask for aren’t being done Customer service going down hill.
The service was fast, thorough and fairly priced.
Meagan was great! So helpful, explained everything clearly, and helped get what I needed! She was also kind and funny!
Always good maintenance service although a car wash would be much appreciated to be excellent as other car dealerships include them. I was promised one on my last service before this one ??
As always excellent service !
Megan in service was professional and courteous. I would highly recommend going to see her for any of your airport. Honda service needs!
I was unable to schedule my service online, again.
I’m sure I can get an oil change somewhere else for cheaper. But you all allow online scheduling, your facilities are very clean and everyone there is always very nice and professional.
Sean did a great job for me. The work was done in a reasonable amount of time and the cost to me was less than the initial estimate. Great job everyone!
Meagan honored the discounts she communicated during the new Honda owners workshop even though the labor rates she quoted were lower than desired by the assistant manager. Thank you for honoring your word!
Charged $156.00 for diagnostics .
Although I was at the dealership getting my 2006 Honda CRV repaired from 7:30 AM to about 1 PM I had a very positive experience. I had a chance to observe all of the staff and technicians. All were very pleasant with the customers and amount themselves! Very helpful and positive atmosphere in entire dealership! Mary was very knowledgeable and efficient. She got an update on the status of my repair whenever I asked. My car runs much better now after the recommended repairs were performed. I definitely will continue to get my Honda serviced at Airport Honda.
Joe has taken very great care of our cars for many years. Now that I am a widow, I am so grateful that I have someone I can trust and depend upon.
Thanks, will be back for tires soon.
Service completed in a timely efficient manner.
Not only friendly and warm smile very knowledgeable and willing to make the checkout very swift showing respect for customer’s time. I love the experience at Honda and look forward to my trips there. That is Honda on Alcoa Highway.
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