Joe was very clear explaining the need for brake pad replacement and the cost.
Appreciated a military/ veterans discount. Thank you
I went in for a battery check because my car was slow to start and sounded like the battery was dying and ended up with a $6600 estimate for a bunch of other things. I chose not to do the repairs, but was told the battery issue was just a loose battery cable and was "fixed" (Airport Honda installed the new battery by the way, in Feb. 2023) and that the battery , alternator, and starter tested fine. The car ended up not starting the same morning I picked it up and had to be jumped by AAA. Airport Honda could not even diagnose and fix what I brought it in for. Given that a previous estimate in Aug to replace just two lug studs and lug nuts was $644 + tax (I had a local tire place fix them for $87 out the door), you can see why I no longer trust Airport Honda's ability to accurately diagnose or estimate repairs. They failed to find an oil leak, as well, years ago, replacing the head gadget twice at a crazy price! Another local shop found the issue finally with experienced troubleshooting and finally fixed it for a small fraction of Airport Honda's next estimate. I've been going to Airport Honda for service since 2008, but they have gone downhill, losing my trust.
Mary was friendly and thorough.
Was very pleasant to work with, friendly and helped me with confidence.
Megan is great service rep !
Hannah was absolutely amazing and so helpful. She was very courteous, attentive, and answered all of my questions.
The cost of the oil change was too high,I will be taking my Honda somewhere else for oil changes in the future. Thanks
Would recommend for sales and service
We were very pleased with the service that was provided by Honda. We were there for an oil change, tire rotation and balance, and a recall repair and were out in just under two hours! Mary was also very friendly and pleasant to work with!
Hannah kept me informed through the service on the car. She is helping and pleasant.
Mr Lofollette always expresses courtesy and makes sure your happy with the service
Mary was efficient, friendly, and helpful. Very positive experience.
Everyone was very nice ???? felt very welcoming. With smiles on there faces.
I never felt pressured but did feel informed. I’ll reserve comment on the “fix” until I put enough miles on to see if it truly is resolved.
Try courteous pleasant experience
I always receive great service at Airport Honda. I trust them.
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