Had an oil change and tire rotation and once we left the dealership, our light went back on and we had to go fill up our tires with air. This should have been checked before we left. I also always receive a complimentary car wash each time but this dealership did not do so. Everyone was super nice but I’m not 100 % happy with the results.
Never saw Joe one time - someone else assisted me the whole time
Meagan is amazing at communicating and customer service 10 stars plus!!
Mary was very professional and worked with my schedule. She had me in and out promptly. Carolyn M
As a business owner I completely appreciated Meagan’s communication and knowledge of Airport Honda services and its process. 5 stars
Megan did a wonderful job was helpful and went above and beyond!
Megan is very knowledgeable and amazing!
I called to get a price on full synthetic oil change and I was quoted $75..I was charged $94..this is the second time this has happened..I won't be back
Hannah is very pleasant. Answered all my questions and took care of me in an expedient manner. Awesome customer service rep!
Very professional friendly staff
I asked for a quote for the part I needed, was told I needed to make an appt. I was not told at the time I made the appt there was a charge of $130.00. I just wanted a quote for a part. Not being advised ahead of time caused me embarrassment and being caught off guard.
Joe and everyone there were great! Amazing job will recommend!
The two ladies that were in the service area did not even acknowledge I was there for almost 4 minutes and then just one said someone would be with me but neither lady called or looked for anyone to assist me and I was there at least 5 minutes when some walked by and asked if I had been helped which he then proceeded to assist me. When my car was done no one came to get me from the waiting area I got text with my results and to pay my bill. Went to talk to someone and again had to wait until someone arrived. WORST SERVICE but the two gentlemen that assisted me were polite. You need to work on customer service, this is a 2 rating!!!!
Prompt service! I felt like the staff was professional and trustworthy. I would recommend anyone to come to this dealership
Fast, excellent service. Very friendly and helpful staff. The personalized , regular communication via text as well as face to face means a great deal to me. Regular updates as to progress are so helpful when you are waiting for service work completion. Airport Honda’s Service Department is outstanding!
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