Airport Honda Auto Repair Service

Kylie is an exceptionally good customer service oriented person.

I felt like I waited a long time for an oil change. My wait was 3 hours. Since I was late to my appointment I wouldn’t normally complain, but I often wait at least 2 hours for service. I really appreciate the service you guys give so I wouldn’t stop coming to receive service, I just wish it was faster. It’s hard to plan my day around because I never know how long it’ll take. I’m also super disappointed with the fact that my interior seals need to be replaced, a part that shouldn’t need replacing on a 3 year old car, and it’s communicated as if it’s not a big deal, “it might not have been good when put on” but it’s a huge deal to me that I’m having to cover expenses on things that I shouldn’t have to and I would honestly choose a different car manufacturer altogether after having to deal with this. Not that this is a service issue specifically, but definitely an issue.

She is great!

I was happy to see Mary working at your dealership. She's a fantastic service advisor.

Job well done. So far GPS works like new.????

Meg was Awesome

Some parts of the apps do not work correctly as I am still this morning seeing my bill marked as unpaid versus that is not correct as it was fully paid. Also I have not been able to retrieve the service record and the printed record is confusing as it shows tires being roated and I am not sure this was done.

Thanks

Very pleasant experience. Meagan is very friendly and knowledgeable at her job. A true asset to your company!

Meagan was very nice and efficient.

Skid plate came loose in the way home. Other than that everything was great.

Meagan is the best! Thank you for being so friendly and taking great care of my car.

Everything was great!

very friendly and super nice

I was very happy with The professionalism and service I received Saturday morning, although the issues not resolved yet still waiting on warranty info to go through. I hope to be back and have the issue resolved and speak with Maree again she was very informative.

Communication was good

Megan is fabulous!

Service members are always courteous, professional, and friendly.

I felt like it took way too long to perform simple service. I made an appointment so that I could manage my schedule. That said, the actual service was done to satisfaction. I appreciate Joe LaFollette.

Meagan is a professional in every sense of the word. My experience with her was very pleasant. She kept me informed of progress on the service and checked options with me. I interact with 4 different auto service departments at dealerships and Meagan is the best service advisor.