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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3214 reviews 65%
4 star 1101 reviews 22%
3 star 136 reviews 3%
2 star 244 reviews 5%
1 star 261 reviews 5%
Review Us
Carol Ford.
5 out of 5
8/23/2024
The young lady that helped me was very nice and knowledgeable.
Michael P.
5 out of 5
8/23/2024
Everything was done as expected.
Richard S.
4 out of 5
8/23/2024
Problem identified by diligent and thorough mechanic and options explained.
John L.
5 out of 5
8/23/2024
Every thing was good and everything was done in a timely manner thank you
Roger H.
4 out of 5
8/23/2024
Hannah was outstanding—she went the extra mile to resolve my car’s problem!
John H.
5 out of 5
8/22/2024
Very kind and efficient, thanks meagan
James C.
5 out of 5
8/22/2024
Patrick is great asset to your staff.
Bradley B.
5 out of 5
8/22/2024
The service was expeditious by Megan, Hannah and Devin.
Patricia M.
4 out of 5
8/22/2024
I want to think Jay the salesman I bought my car from in 2015 Honda in Alcoa Tennessee. I called him and he helped me get everything set up to get things to run smooth in service Dept.
Cole S.
5 out of 5
8/22/2024
Good experience
Mihaela S.
5 out of 5
8/22/2024
Execellent service
Sandra C.
2 out of 5
8/22/2024
It is my opinion that although I need to use Honda Service for some issues, the cost of parts and labor is too high. You all perform services at the highest cost due to your high overhead. You all do not consider alternative, less expensive repair options. Please do not call me. I am dealing with my issues tge best I can right now. Thanks.
Church C.
5 out of 5
8/22/2024
Keep up the good work
Sean M.
5 out of 5
8/22/2024
The service was excellent. Thank you
Jacqueline Kay.
5 out of 5
8/21/2024
Patrick was great and very professional. He kept us informed of the progress of our vehicle service. He also answered our questions to our satisfaction. He is a great asset to your team.
James D.
1 out of 5
8/21/2024
i’m having the same problem this morning, temperature gauge not working not to talking about the money, But dam !
Cynthia S.
5 out of 5
8/21/2024
Joe is friendly, caring, and customer-focused. He’s so easy to work with.
William W.
5 out of 5
8/21/2024
Patrick is 5 out of 5 stars. He's an attentive listener and a great service advisor.
Kathleen S.
4 out of 5
8/21/2024
Took good care
Thea L.
4 out of 5
8/21/2024
The work on the car today was done very well Megan took good care and even shiwed a few things on dash that I was finding difficult .

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