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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3206 reviews 65%
4 star 1096 reviews 22%
3 star 136 reviews 3%
2 star 244 reviews 5%
1 star 260 reviews 5%
Review Us
Deborah H.
4 out of 5
1/29/2025
I was considering taking my car to a Kia dealership closer to home. When I called I got Brooke - a Bot - who tried to upsell me, but didn’t know the price. When I called Airport Honda every person was prompt, upbeat and professional. Joe continued with thus same level of personal service when I arrived at the dealership. I would really love it they would run the car thru the car wash before handing it back. The great service is worth braving the Alcoa Highway. Thank you for the good old fashioned friendly service.
Andrea S.
5 out of 5
1/29/2025
He was very kind and respectful. I liked that he came and checked on me, and gave me an update with my car.
Paula P.
4 out of 5
1/29/2025
I will try.
Mark P.
5 out of 5
1/28/2025
Good service. Everyone was nice.
James R.
4 out of 5
1/27/2025
Service went as expected. No issues.
Patrick M.
5 out of 5
1/27/2025
Excellent service!
Charles L.
5 out of 5
1/27/2025
Service staff were excellent
Lisa F.
5 out of 5
1/26/2025
We appreciated the courteous service
Stacy D.
5 out of 5
1/26/2025
Great fast service. Very Friendly.
Joshua S.
4 out of 5
1/26/2025
I Megan and this dealership to take care of my car and provide top notch customer service.
Gary L.
4 out of 5
1/26/2025
Joe Lafollette is the best! He is very kind as well as professional! AirPort Honda is lucky to have Joe as an employee! Outstanding job Joe!
John G.
5 out of 5
1/26/2025
Okay
Kenneth P.
5 out of 5
1/25/2025
Hannah was so nice and funny! It was very refreshing to have someone so personable check me in and she even walked me to my car! I will ask for her by name next time!
Gail T.
5 out of 5
1/25/2025
Everything was excellent!
Billy M.
1 out of 5
1/25/2025
I was there for 2 hours to pay $94 for a oil change
Doug L.
5 out of 5
1/25/2025
Great Job!
Edna H.
3 out of 5
1/25/2025
Car was ready early but waited 20 minutes for the paper work and keys. Understand you are busy, however!
Larry S.
5 out of 5
1/25/2025
Excellent service and excellent customer service.
Damon F.
5 out of 5
1/25/2025
Outstanding service!
Melvin H.
5 out of 5
1/25/2025
This was my first service experience with Airport Honda. I was 100% satisfied. Joe was very helpful. He answered questions I had and walked my wife and me to our vehicle after completion of service work. Work was finished ahead of schedule. Thank you.

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