Thank you to Sara and Oscar for excellent service!
Tapia was excellent . I had expected that the car would have vacuumed and washed. It wasn’t.
Juan was such a pleasure working with. He cared about my situation and need to get me in ASAP. He went way and beyond to keep me well informed about my vehicle. Definitely will be bringing my future business to your service department in walla walla.
Thank you
Arlene B
Austin is awesome along with the rest of the staff at walla walla
Great person good personality
Juan was friendly and professional.
He helped me adjust the volume on my phone mic. I am really happy with that. Sometimes it's the little things.
All employees that have ever worked as long as Sarah Ricks has managed service are STELLAR! Friendly, conscientious, aware of people waiting, timely in delivery, available to answer questions, keep customer informed, and the shuttle driver experience compliments is icing on the cake! One can tell it is a “TEAM” atmosphere and it works flawlessly!
Very professional and very personable.
Very friendly and explanations of what was being done or recommended was well done
Every thing was done as expected. I noticed my vehicle was immediately driven into the shop. I have experienced terrible service at a Chevrolet dealership where the scheduled appointment meant nothing. My vehicle would be parked for hours and told they would get to it when they could.
Very quick and easy delivery and pick up! Much appreciated.
I Was satisfied with the service but I have one suggestion. When I was told it would take an hour and 15 minutes for my service but it took 2 hours and 45 minutes, it would have been nice to have been told that it would take longer then expected. They were busy and I can understand if it was going to take longer however as a courtesy to your customers it would be nice to be informed. Thank you.
Austin was an asset to your company
Nestor was kind, quick, and efficient.
Austin was above and beyond in helping me understand my maintenance needs! I truly appreciated his great customer service!
I know things happen…and I do appreciate the discount on the cost of the oil change, but 2 1/2 hours for an oil change is to long. Sorry… but we live in Athena OR. We could drive to Rogers in Hermiston and be home in the same amount of time. We are trying to get an option more near our home.
Again, to be fair, things happen. I know that was not your intention.
Thank you, Jim S
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