Thank you for making my experience easy and getting my vehicle done in the time frame I needed it to!
Service associate was great. Explained the process and the work on the car. She asked if I wanted my car washed and I said yes. It was actually more dirty than when I brought it in. Like it had gotten wet and then went through a dust storm. All in all not important, just disappointing.
Very respectful young man, easy in and out walk in, recommendations that I should be aware of
First of all, I just went in for an oil change, and they took eight hours to change my oil Just because I didn’t have an appointment. I own many cars. I never had this happened to me ever and I don’t appreciate that. We turn it in at 7:30. Am I didn’t get it back until 430 P.M. for that, I can go to either Jiffy Lube or Valvoline, and they’ll change it within an hour…..
Sincerely, Dolores María Trejo
Service was great. Thank you for taking care in my vehicle.
Hallie kept me informed on my vehicle and that’s important to me.
Great attention, friendly and efficient.
**** is great to work with! Easy-going but yet very communicative. I request him every time as my service advisor!
Very friendly and caring service workers. I was grateful that they found a nail in my tire and fixed. I travel a long ways so I may have been in real trouble had they not found it. Thank you Findlay service department!
Hallie is a keeper . Thank you
Jimmy is great, I would recommend him as a service advisor to everyone!
Jimmy is a pleasure to work with. He is knowledgeable, professional and personable. Making sure to understand what the problem is and insuring service is completed successfully.
I would like to call attention to your staff who does the initial intake of the vehicle. The past (3) times we have encountered individuals who are less than accommodating and at times dismissive. Creating a feeling that they are doing us a favor. The overall environment feels different from when we purchased 4 Runner.
Jimmy was my service man and I’m happy with his handling of the whole process . I am very satisfied with how my truck feels and runs.
Thank you
Tyler is fantastic and authentically cares about the customers and other employees. I recommend Findlay Toyota to everyone I know.
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