Mike is always very helpful and professional.
My check engine light is still on. I got a “tune up”, but I’m not confident that the issue with the misfires is resolved.
James was very helpful. Thank you
Jimmy was a complete rock star! Top notch customer service! Thanks Jimmy! We will look forward to working with you again!
She was super friendly and very knowledgeable about i had questions about.
Seems like the alignment is still the same like it wasnt worked on at all, steering wheel is still in same position as i brought it in, i will take my car to riverview toyota next for alignment
I want to recognize my service advisor Randy for outstanding customer service. He was friendly, professional, and thorough, kept me informed, answered all my questions, and made the experience smooth and stress-free. His attention to detail and genuine care were greatly appreciated.
Everyone is friendly and awesome at what they do!
Hallie did a magnificent job. Her customer service was impeccable, and she communicated with me exceptionally well throughout my visit to your dealership. Because of the outstanding experience she provided, I will be returning to your dealership for all of my future Toyota Tundra service and maintenance needs.
Des was super helpful and courteous. Kept me informed about my vehicle. Much appreciated.
Fantastic service and job, thank you.
Great service every time and thank you for giving me peace of mind knowing my Toyota is safe and ready every time I need it.
The service was pretty quick despite not having an appt.
I had an excellent experience working with my service advisor Michael. He were professional and kept me informed throughout the entire service process. He explained everything clearly and made sure my vehicle was completed on time. I really appreciate the outstanding customer service and would definitely recommend this dealership’s service department.
Always top notch since I have been going to Findlay. Since 2012
James did a great job I appreciate it
I am concerned about future incidents about reoccurring mice problems due to how the vehicle was manufactured. There are easy access for rodents to enter the vehicle engine compartment and through vents and filters. To disinfect is expensive. I was so concerned about my health and anyone who had been in my vehicle prior to this incident.
No solution was given to me to prevent mice coming in from the air filter above the glove compartment.
I tried everything to prevent mice from coming in my vehicle and my vehicle is always clean.
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