Excellent customer service from James Hernandez, he researched what I needed and didn’t comment on my stupidity, lol.
I love Findlay Toyota and **** was great
Findlay Toyota is an amazing dealership with a great service department. We have been loyal customers for numerous years and plan to continue with that tradition. Thank you Zack and Michael as well.
Thank you Findlay.
I was very disappointed in the experience. And you will not see me coming back
Excellent customer service
**** is the best, professional, attentive, and gets every request or job done!!
I really enjoyed working with James he's very helpful and he got my job done
James has gone above and beyond! He was superb!
Thank you very much, it's great that you helped,i’m happy
Hallie was great.she treated like family. Give her a raise.
Hallie was awesome and the whole mechanic team was great too. Cars running fantastically!
Very satisfied with my inspection and oil change!
They made me feel like family. Much appreciated.
Very professional and personable.
Not happy with my vehicle service the last few times. Taking too long without being updated on what’s happening.
It did take too long for a general maintenance service call. 3 hours. Everyone was helpful and gracious .
Ms. Hepler spoke in condescending and rushed manner when trying to understand services, leaving negative impression for customer service. I would prefer not to service with the advisor if behavior is common.
Mike was awesome. Great service. Very attentive. I was however disappointed that the service took over 3 hours today.
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