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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1613 reviews 63%
4 star 511 reviews 20%
3 star 55 reviews 2%
2 star 204 reviews 8%
1 star 192 reviews 7%
Review Us
Doug P.
5 out of 5
6/3/2025
The service team are always the best????
Mark D.
5 out of 5
6/3/2025
Great service ty
Adam M.
2 out of 5
6/3/2025
I got a pre-purchase inspection on a car. I thought it was odd that they noticed it had been in an accident, but didn’t put that in the report. When I mentioned that I’d seen a minor accident listed in the carfax report and asked about it, they confirmed that yes, they’d noticed the bumper had been replaced at some point. I don’t know much about cars, so maybe I’m misunderstanding something, but I thought that spotting signs of previous accidents was one of the primary reasons to get a 3rd-party inspection when purchasing a used car - because accidents aren’t always listed with Carfax. Maybe it’s only pointed-out when it appears to have been a serious accident with frame damage, etc. Otherwise I had no complaints or issues. No need to follow-up. Thanks!
Brent C.
3 out of 5
6/1/2025
The display problem shown was corrected and nothing wrong was found. I so appreciate you giving me a loner vehicle to use while my pickup was being looked over.
Kenneth J.
4 out of 5
6/1/2025
Always helpful and reliable!
Jogail N.
5 out of 5
6/1/2025
The Service Technician was very helpful with what I needed to get him to do for me about my phone and the screen on my vehicle. He was very professional from the start to the finish of my vehicle.
Raymond H.
1 out of 5
6/1/2025
It took over 2 hours to get an oil change when I had an appointment. And when I went in to check on it at one point all the employees in the service area were having a pizza party. I think instead of stopping in the middle of a service to have their "lunch" while customers are stuck there waiting they should finish the vehicles they are working on and schedule time between appointments for lunch or pizza party. I have not been happy since we bought this vehicle. And there will never be another one purchased here.
William H.
5 out of 5
6/1/2025
Great job as usual
Sam N.
2 out of 5
6/1/2025
Customer service was great. Robert was excellent, calm and thorough. BUT the price for an oil change and tire rotation was an absolute rip off ! WTF! I If I would have known it was going to be more than $200 for that ROUTINE service i would have walked out and went to a local Toyota mechanic. Complete b.s. , i dont care what the excuse is. But the customer service was top level quality!
Cameron W.
5 out of 5
5/31/2025
Excellent service
Ana A.
4 out of 5
5/30/2025
I appreciate the explanation of additional repairs needed. Visual addressing the problem makes it easy to understand what needs to be done.
Terry K.
5 out of 5
5/30/2025
Larry was friendly and courteous and had the work done on my car quickly
Rhonda J.
5 out of 5
5/30/2025
I was very impressed with Chris. He has very good manners and was very courteous. He was also very informative about what was done to my car and what was needed.
Ronnie H.
4 out of 5
5/30/2025
Service is excellent at Robert’s Toyota
Richard M.
5 out of 5
5/30/2025
Great job all where great to work with
Vivian S.
5 out of 5
5/29/2025
Super work. Staff has very kind and informative.
Terry H.
5 out of 5
5/29/2025
Great service
Sonja M.
2 out of 5
5/29/2025
I was completely satisfied with the customer service and the actual service to the car. Always very friendly and efficient. My only dissatisfaction is with the price. There are a lot of places around town where I can get an oil change for a lot less.
Jimmy D.
5 out of 5
5/29/2025
The guys were real helpful
Sonya G.
5 out of 5
5/29/2025
Thank you

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