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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1613 reviews 63%
4 star 511 reviews 20%
3 star 55 reviews 2%
2 star 204 reviews 8%
1 star 192 reviews 7%
Review Us
Mike M.
5 out of 5
5/29/2025
Larry was great with keeping me updated on recommendations for my service. As always, Larry is easy and enjoyable to work with.
Miranda K.
5 out of 5
5/29/2025
Larry was so helpful! He made sure that I understood exactly what the issues were and how they would be resolved in a clear and patient manner. He has a kindness in his communication that should be applauded. He went above and beyond. He has earned my trust and recommendation and I will continue to entrust my vehicles with Larry and Robert’s Toyota. Thank you!!!
Donna P.
4 out of 5
5/29/2025
It would create trust if your employees would automatically apply the service specials on your website Thanks.
Tommy F.
5 out of 5
5/28/2025
Larry was great. Kept me updated and was very nice and professional!
Nancy B.
5 out of 5
5/28/2025
Quick, efficient. In and out . Minimal wait time.
Patricia R.
5 out of 5
5/28/2025
Thanks to the team
Brian C.
5 out of 5
5/28/2025
Completely satisfied. Great team in service
Josh M.
5 out of 5
5/28/2025
Great job.
Shane C.
1 out of 5
5/27/2025
I would be glad to discuss with a representative.
Matthew F.
1 out of 5
5/27/2025
Water pump estimate on the MPI was 300 less than at the desk during checkout. SA checked with SM and was unable to explain the difference. Oil change was 120, and SA told me the dealership no longer honored other Toyota dealer coupons. I had one from cool springs for 80. Another Toyota dealership was $150 less on the water pump. I’ll get my Toyotas serviced at another dealership.
David H.
5 out of 5
5/27/2025
Excellent experience
Mark S.
5 out of 5
5/25/2025
All issues were resolved thanks to the service team and sales thank you for your support
David F.
1 out of 5
5/24/2025
Service took way too long. No sense of urgency.
Anneliese S.
4 out of 5
5/23/2025
Friendly staff and great service! I had a huge nail in my tire and they fixed it even though they needed to stay a little late to complete it. I am grateful.
Candace D.
5 out of 5
5/23/2025
Staff is great as well as service.
Michael Q.
5 out of 5
5/23/2025
Very helpful and attentive to my questions.
Donna G.
5 out of 5
5/22/2025
Chris took care of my service. He was professional, courteous, and super expedient. Thank you to Chris and Robert Toyota. To all my family to start going here.
Marco P.
5 out of 5
5/22/2025
Chris was fantastic! He took the time to answer all if my questions about my Highlander. He took extra time and care to track down the information I needed about my car's warranty resulting in discovering that the work needed was completely covered. I appreciated his help!
Dalton T.
5 out of 5
5/22/2025
Person that checked me in was very efficient and was a great representative for Robert’s Service Department. Service was much more expedient than has been in previous 3 experiences.
Ricky D.
5 out of 5
5/22/2025
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