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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1611 reviews 63%
4 star 510 reviews 20%
3 star 54 reviews 2%
2 star 203 reviews 8%
1 star 191 reviews 7%
Review Us
Dennis O.
4 out of 5
11/6/2025
Mr Chris Williams,and my salesman Mr Larry are a pleasure to deal with i count them among my greatest friends Robert’s Toyota dealership is my favorite
Gail S.
4 out of 5
11/6/2025
I’m very pleased with your service department and can readily advise others to use your facility. I was pleased to use a coupon. The estimated time for the work was exactly what it turned out to be. Ethan and Michael were professional in their manners, knowledgeable, and very helpful with my questions. Your waiting room was clean and comfortable. It would have been nice to have had a remote to change the tv channel but I understand that all parties might not agree on the same one. Next time I will ask exactly what they plan to do before they begin but I didn’t have any surprises. Gail S
Tj B.
5 out of 5
11/6/2025
Thank you, for such great service.
Clark K.
5 out of 5
11/6/2025
Friendly staff. Inspection of my car seemed carefully detailed.
William F.
4 out of 5
11/5/2025
Michael is awesome. Make sure he stays with you!!!
Bob S.
5 out of 5
11/5/2025
Chris walk me through everything and I was happy with the whole process
Angela R.
5 out of 5
11/5/2025
Excellent service but the waiting room is freezing.
Deborah W.
4 out of 5
11/4/2025
So appreciate your thoughtfulness care and oversight in making sure my RAV4 was taken care of. Thank you and those who worked on it!!
Janice F.
5 out of 5
11/2/2025
Received the best of service once again at Roberts’ Toyota! Employees are most professional and truly concerned; I always Leave that business with complete peace of mind. Thank you.
James S.
3 out of 5
11/2/2025
Tundra alignment was off and I felt like it was probably off from when it was purchased. Delivered to Roberts in that condition. Purchased by me in that condition. I had to pay to have it corrected. I have a 2016Tacoma with 300k miles and never had to have it aligned. My Tundra has 25k miles. So did the quality control slip, or did I start driving like a mad man? I know the answer to this. Mike Staggs
Daniel N.
5 out of 5
11/2/2025
A pleasant Experience Thank you.
Robert B.
5 out of 5
11/1/2025
Very thorough and timely. He’s also very personable.
Steve S.
3 out of 5
11/1/2025
Your prices are to high for a oil change and tire rotation
Robert B.
5 out of 5
11/1/2025
The service was great as always. A special thanks to Larry Campbell.
Deborah W.
5 out of 5
11/1/2025
Chris is a very good service advisor! He has a pleasant personality and does his job well! Thank you!
Scott G.
5 out of 5
10/31/2025
Thank You for getting everything fixed and working with us. We are completely satisfied ☺️
Mary T.
5 out of 5
10/31/2025
Very satisfied!
Jonathan F.
2 out of 5
10/31/2025
I am expecting a call from the service department manager tomorrow to discuss our experience. ****-****-xxxx
Vicky H.
5 out of 5
10/30/2025
Excellent job they got to me right away and I was very happy
Janice F.
5 out of 5
10/30/2025
I have complete peace of mind when Roberts’ Toyota services my car! Thank you.

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