Been coming to Evan's for awhile for 2 Toyotas
I appreciate their Honesty and timely work on both my cars
I will define back
Jeremy was great to ineract with, hes kind, knowledgeable, and professional. He's great!
John was awesome, always very helpful answering questions I have and taking excellent care of my Tacoma!
The service at Toyota is always excellent
I texted a return text asking how late I could pick up my car, I received zero response.
John provided excellent service and took good care of us.
Your mechanics and service writer don’t investigate or diagnose … they only replace parts at premium prices. I had all the old parts and your people wouldn’t even examine them to determine if they were still usable. A side view mirror repair became an almost total replacement and cost over $500.
Very disappointing.
Friendly people, kept me informed as to what other items that were needed to be performed, length of time spent on the work to be completed was sufficient.
Thank you John Geiger for all your help!
I think John gager is a wonderful advisor.
Extremely frustrated with my appointment. I was told that the appointment would take 1-1.5hrs when it actually took 2.5hrs. At hour 2 I had to go to the counter to ask for an ETA. I had planned for 1.5 hrs but the extra hour prevented me to run errands while I was in Fort Wayne. FW is an hour from my house so running to town isn’t an option.
I also never received my multi point inspection. I have no idea how my car is doing and what will require maintenance and create a budget for those maintenance activities.
Because of my past experiences getting dealer repairs on my Ford Mustang where it took multiple visits and finally I had to tell them what to look for,I want to wait and see how this repair works out. In the past, Evans Toyota has been spot on with repairs, expensive but good.
John delivered great service and was incredibly helpful!
Derek was prompt with follow up & explanation of needed repsir
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