Everything was excellent. I’d be glad to work with Jeremy in the future
Kylee explained the situation thoroughly and described the process of repair completed in addition to recommending further service advised for my vehicle
Good communication skills , professional
Thank you
Russ G
Kylee did a great job! She was professional, helpful and very pleasant to deal with. Thank you Kylee!
John Geiger has always been wonderful to work with. He's friendly and goes above & beyond to help. Do everything to keep him with your company and hire more workers like him.
Custom service man was awesome to work with
There is no way it should take 2-1/2 to 3 hrs to put 4 tires on a car. Tireville in Garrett IN can put 4 tires on in 20 minutes. ( mount and balanced). I understand an alignment might take 45 minutes.
Whole process shouldn’t have taken more than hour 10 minutes tops.
This is not the first time my truck has been left unlocked outside the service department after an oil change, despite my previous request for it to be locked when not in the shop. I dropped off my vehicle the night before and locked it myself, expecting it to remain secure until I picked it up. I wasn’t present when the service was completed, so I was disappointed to find it left unlocked again.
I understand that mistakes happen, but securing a customer’s vehicle should be a basic responsibility—especially when people are trusting Evans Toyota not only with their vehicles but also with the personal belongings inside them. I hope this issue is taken seriously moving forward.
Service crew were friendly and professional.
Your waiting area was top notch! A relaxing atmosphere with very comfortable seating and a variety of refreshments. Thank you!
David and Jeremy were very professional. Your staff makes my experience enjoyable.
Excellent service and great persons to work with. I’ve bought my last three Rav 4’s from Evans and always take my cars there for service on my cars. I always recommend them to my friends!!
I appreciate Jeremy's attention and willingness to answer questions.
You're welcome! You guys are great, thank you!
Very professional and knowledgeable. Genuinely cared about customer. It was a pleassure to interact with him.
John was very professional and has been every time I have been in. A great replacement for Sam.
The entire service dept staff was very forthcoming with pertinent information regarding the repairs necessary to my vehicle. Any concerns were immediately addressed. They were very respectful and receptive to my suggestions from years of personal mechanical experience when speaking of the path to take for repairs.
I tried to give him a 5 star review, but could not figure out the QR code
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