David did a nice job for me. He was pleasant and professional
Dave was very thorough and kept me informed through the service visit.
Kay did a wonderful job. She made me feel very welcomed there. Took care of all my needs and provided updates as they were completed. I would definitely enjoy having her on my team again in the future. Great job
David was great and made everything easy and seamless and quick.
Thank you to the Toyota team. Another job we'll done.
The service was fast, calibrated, friendly, fairly priced, went beyond what I asked for, and even complemented with a vehicle inspection video. I genuinely have never had a better experience getting a vehicle serviced. You will have my loyal business as well as a passionate recommendation to anyone who asks where to get work done on a kei car or anything motorized for that matter. God Bless.
Thank you John for your help today. I appreciate you!
I absolutely love John he does amazing and take care of his customers!!
Ryan and David extremely knowledgeable and professional
I appreciate the team at service at Evans toyota
Everything is good. Thank you ????
Excellent communication in service
Great experience as usual
I had called today's to see if a part was in that was under warranty. The person said yes. I asked are you sure. They said yes. When I brought the vehicle in, they were to do an oil change and replace the part. The service man came out and was apologetic and we rescheduled for tomorrow morning. No need to call me. Just wanted to let you know what happened. I unfortunately did not remember who I talked to.
She and the rest of the team did a fantastic job. You should be proud of your hiring and training systems!!
Thank you for excellent customer service, as usual!
Ryan is one phenomenal dude! Outstanding service with class. Thanks Ryan.
If i''m told 4-5 hours for service to be performed I expect it to be within that time or to receive an update. Not to return at 5 hours and be told it will be another 1.5 hours, and then wait 2. I'd have been perfectly fine being told that the service would take 4-7 hours. I can plan around that. If someone is asking an estimated time frame and you provide one, assume that plans are being made around the given time and be considerate of that.
I get frustrated with the length of time I spend waiting for maintenance. I make an appointment for simple tire rotation and I waited for an hour and 45 minutes! This seems excessive for just a rotation. If you run behind by a lot, then why make appointments at all? Just wondering why it takes so long. The actual service is fine...just the wait time seems long.
Ryan was very courteous and professional and I was taken care of in a timely manor . I was very pleased and would recommend your service to friends and family .Thank you
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