Kay was awesome and got my vehicle into great shape!
I had an extremely disappointing experience during my recent visit. I was scheduled for a simple oil change, yet ended up waiting over 3 hours, which is unacceptable for such a routine service.
This kind of delay reflects poorly on the organization and significantly impacts customer trust and loyalty.
That said, I want to acknowledge that Kay was excellent-very professional. She did her best dispute the situation.
Overall, your service department seriously needs to improve efficiency and communication. I hope this feedback leads to better management and scheduling practices in the future.
As always, the Evans Toyota team continues to take great care of my vehicles! David was very kind and professional and was very thorough with all of the service requests that I had
I scheduled my appointment for Saturday at 9:30 and someone erroneously scheduled it for Friday at 9:30 AM so I was put behind schedule my entire day because I had to reschedule for Saturday
I was asking about EV on my car not working and the only answer I could get was how it works and no advise on what to do if not working !
It was fast and. Perfectly done.. David Lineliiem treated me with courtesy
Very helpful and kind and courteous
As always I received prompt professional service
Super quick and professional
Very knowledgeable about my car. She taught me things I didn’t know. Very kind person.
In and out in less than 30 minutes.
Check in guy was nice and polite
John has been consistently dependable and trustworthy. He always takes care of me and I know I won’t have to worry about anything. Thank you for everything :)
Thank You for the prompt and good service.
TT
He was considerate about the situation I am under with my car and took good care of me and my car.
The service advisor was very polite and courteous.
I have not received a reply to a question I submitted on your website's form, sent as a general inquiry. But the car service I had today was very good.
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