Only issue was the link provided to keep track of the progress was never updated. But the customer service and our appointment was great
Honestly, I have been disappointed by the lack of friendly and helpful service at Evans for the past year or more. Last week was no better. I was in for a routine maintenance but was not connected with a particular service advisor who knew me or shared much with me about what needed to be done. After waiting longer than projected, I finally came out to the service dept where another advisor checked me out since me car was finished but I had not been informed. Again. not much information. But the follow up report listed three "issues" which were not mentioned or explained to me. I have been an Evans customer for many years but am getting very disenchanted.
Nick was clear and courteous and very accommodating. Thank you!
Samuel provides excellent customer service. He always keeps me informed of the progress of repairs and makes appropriate suggestions regarding any additional items that the mechanics have observed. I appreciate his thoroughness and understanding of how I want my car taken care of and that I am retired and have income limits.
Love the massage chairs in the show room
Love the service and thankful for John Geiger he keeps me updated and on the knowledge of my vehicle. He's VALUABLE with a sweet attitude one of the reasons I bring my vehicle back to you guys.....THANK YOU JOHN!
My experience was exceptional at Evans Toyota, Nick, the ASM and the technicians did a great job on my 2023 Toyota crown. I would definitely recommend them to all my friends and relatives for service.
Always enjoy the nice employees working at Evan's Toyota
He is excellent in explaining things and lets me know when it will b done on time.
John is always extremely helpful and courteous.
I couldn't have asked for more skilled and thorough service, or better customer service!
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