Service Center

Real Reviews From Verified Customers

Kimberly B.
5 out of 5
8/16/2023
Always knowledgeable and professional.
Linda F.
4 out of 5
8/16/2023
Noah is a very thorough gentleman. Very polite and answered my questions. He said he would notify me when there was a good deal on new tires which we appreciate. We are very happy with Firelands Toyota!
Curt M.
5 out of 5
8/15/2023
Jamie was outstanding. A+ for customer service.
Mary T.
4 out of 5
8/12/2023
Noah does an outstanding job listening and responding to my questions and needs!!He represents the dealership in a professional, customer -oriented manner.
Melinda E.
5 out of 5
8/12/2023
Very nice and accommodating
Steve F.
5 out of 5
8/11/2023
Wonderful staff and service.?
Johni E.
4 out of 5
8/11/2023
You guys have the incorrect email for me. My email is Please update it
Rudy M.
4 out of 5
8/11/2023
Everything was performed with the inspection and it seems to be Sat. The only thing that I didn't like was the price quoted for cleaning and coating the inner frame. I felt the quote of $1500+ was a bit too high.
James L.
4 out of 5
8/11/2023
Had to have some addy work done on out Lincoln today Noah got it done sooner then expected and saved us some money. He is such a nice young man who does a great job with customer service. Always a pleasure.
Elizabeth H.
2 out of 5
8/11/2023
I sat there for two hours waiting on my car when I have never sat there that long. I was giving a $20 off my next service when I should have been given $20 off that service for being there so long.
Stephen M.
5 out of 5
8/11/2023
Quick , friendly, and thorough service.
Raymond G.
4 out of 5
8/10/2023
The video content from the technician was a great improvement. It also seems that there are a number of upgrades happening at Firelands with one that stood out to me was the replacement of the ceiling tiles that had water stains. If the small details aren’t addressed forget about the big ones. Nice improvements.
Amanda H.
5 out of 5
8/10/2023
Jamie is always helpful and friendly
Marilyn F.
5 out of 5
8/10/2023
As always, I received excellent service by employees with knowledge, professionalism, attitude and timely consideration of my needs. Congratulations on a well run operation. Will be life long customers.
David P.
5 out of 5
8/10/2023
Jamie always does a great job taking care of me. She is one of your major assets…. Take care of her! She takes care of your business well!
Stephen C.
5 out of 5
8/10/2023
Noah's professionalism is a real asset to Firelands Toyota.
Nicholas M.
5 out of 5
8/9/2023
Thank you! A well done job as usual!
Paitsel M.
5 out of 5
8/9/2023
Nice people
Joanne S.
5 out of 5
8/9/2023
Done quickly. Very satisfied!
Steinys C.
4 out of 5
8/9/2023
Very satisfied with the service I wish I cannot afford dealer rates for everything we do. I have 15 vehicles but I was very pleasantly surprised. Thank you.

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