Service Center

Real Reviews From Verified Customers

Mischelle O.
1 out of 5
1/26/2024
They lied about my tires there is nothing wrong with my tires or the alignment I can put another 20000 miles on those tires and I haven't been driving it so why would it need an alignment
Douglas W.
4 out of 5
1/26/2024
This was short, regular maintenance and it was handled efficiently and courteously. All good!
Marsha S.
5 out of 5
1/26/2024
Very Pleased with Noah’s attention to detail!!
Cynthia K.
4 out of 5
1/26/2024
We were very happy that Firelands Toyota was able to fix our RX350 at a good price. Noah was very helpful and we will ask for him for any future service and if the need comes we have to replace the Lexus, Firelands will be our first inquiry. Thank you very much!
Robin J.
5 out of 5
1/26/2024
This was the most painless vehicle purchase ever. Thank you!
Larry F.
2 out of 5
1/25/2024
I wish I would have known that it was going to take a couple hours just to get a key done. You guys were very nice but next time I will plan other activities and leave the car sit while I go do something else. My time is extremely valuable. Thank you
Kurt H.
5 out of 5
1/25/2024
Excellent job in every facet Thanks!
Mark D.
4 out of 5
1/25/2024
Keep doing what you are doing! Bottom line keep your customer happy or they will go somewhere else. I did.
Weilnau Living.
5 out of 5
1/25/2024
OK
Virginia O.
5 out of 5
1/25/2024
Love chatting with with Noah when I come in!
Matthew W.
1 out of 5
1/25/2024
We purchased our Chevy Equinox from Firelands Toyota when i went in to pick up a copy of the estimate for repairs they had zero record of it. Found that funny since i can tell you exact names of who our salesman was and who did the finance papers. Also we were financed through Toyota Financial. Was surprised the estimate was close to $4,500 basically 1/2 of what a used car would be!! I understand the issue is an expensive fix BUT the car was purchased through you and this is a known issue with the make and year of the car…..no help was offered! We had another facility tow our car AFTER I paid close to $165.00 for an estimate AGAIN outrageous!
Charlene L.
4 out of 5
1/24/2024
I’m presently good!
Marsha F.
5 out of 5
1/23/2024
I especially appreciated the smoothness of the whole process...I was in and out quickly once I decided on a vehicle
Birtha S.
5 out of 5
1/23/2024
None
Chris B.
5 out of 5
1/23/2024
Awesome experience!
Paulette W.
3 out of 5
1/23/2024
The most expensive oil change I have ever had. (While waiting Derick sold me a new car.) All joking aside, the service was excellent.
Katherine J.
3 out of 5
1/23/2024
Just need my car key to on order to start my car in correct way. This automobile cost alot of money not too be able to start it the correct way
Antonette D.
4 out of 5
1/23/2024
Just bought and enjoying it. Thanks
William B.
2 out of 5
1/22/2024
Please remove my cellular telephone number from your notification system. I am not interested in receiving them.
Eduardo G.
5 out of 5
1/21/2024
John was great!

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