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Real Reviews From Verified Customers

Service Center Review Summary

5 star 786 reviews 62%
4 star 284 reviews 23%
3 star 45 reviews 4%
2 star 65 reviews 5%
1 star 79 reviews 6%
Review Us
Dennis S.
5 out of 5
3/28/2024
Always an enjoyable experience atFirelands Toyota
Kenneth U.
5 out of 5
3/28/2024
John worked me in ahead of schedule he was very pleasant and a good communicator very satisfied
Patty P.
5 out of 5
3/28/2024
Always an outstanding job, pleasant staff & car wash too!!!!
Katherine J.
5 out of 5
3/28/2024
Very nice gentleman
Dennis H.
5 out of 5
3/28/2024
Jamie was very helpful
Robert K.
5 out of 5
3/28/2024
Excellent service!
Robert M.
5 out of 5
3/28/2024
Great Service Department
Gregory H.
4 out of 5
3/27/2024
Jamie is great.
Christa A.
5 out of 5
3/27/2024
Jamie was outstanding. She goes above and beyond. She made evey attempt to help us . Can't express how much we appreciate her and taking care of us. Thanks again to Jamie
Jeremy S.
5 out of 5
3/26/2024
You guys always do a terrific job. The cookies are a nice added touch. My son was excited to get into the car when the job was complete.
Thomas N.
4 out of 5
3/26/2024
John is a real asset to your dealership ????????????
Gary D.
5 out of 5
3/24/2024
Great job everyone at Firelands Toyota
Denise C.
5 out of 5
3/23/2024
Jamie is awesome and cares about how I’m treated and taken care of always
Jim T.
5 out of 5
3/23/2024
John James made us very satisfied with our service today thank you! Jim T
Amy E.
5 out of 5
3/22/2024
Thank you
Larry K.
4 out of 5
3/22/2024
Jamie is great!
Todd N.
5 out of 5
3/22/2024
Jamie was very kind and competent and helpful .
Cindy M.
5 out of 5
3/22/2024
Appreciated the shuttle to work. Always a pleasant experience at Firelands Toyota.
Rachel B.
4 out of 5
3/21/2024
John is always helpful, attentive to my questions, efficient and gives clear explanations. Always grateful for John’s help and the whole team at Firelands Toyota. I’m turning 70 next month and it’s the 1st time I’ve owned a Toyota. This is the best vehicle I’ve ever had & the 1st dealership I’ve had a consistent good experience with!
Richard W.
2 out of 5
3/21/2024
In a word Inept .

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