April is outstanding and a credit for the service department. Very nice and personable.
April Hunter brings the perfect balance of professional knowledge and customer service. She leaves the customer feeling valued!
April has been great and very professional has kept me up-to-date every step of the way, very pleased with her service.
Heidi was professional yet personable. I was very confident in her information.
I have been there several times under previous management/ownership but this was first time since the change. April was an absolute professional and the best experience I have had in coming there. I was honestly shocked at the difference, in years past I honestly didn’t like taking my truck there but I will happily return if April is the type of person representing you. She was timely, upfront, followed up and all with a great attitude.
Special thanks to Jonathan and the technicians for letting my old dog stay in the car while doing their work.
I think the customer service from all the staff at Reiselman Ford is just the BEST I've ever experienced! They are so courteous, professional, and efficient! April is the main reason I am a loyal customer though--she explains the service I receive so that I always understand and I know I can trust any recommendations and guidance grom her concerning my vehicles. She is a HUGE asset to your company! I actually really enjoy my 'visits' to Reiselmans nevause of her and ypur excellent attention to the little details (GREAT coffee!!) Thanks April!
Very courteous, called with concerns, gave me an estimate as requested for additional work that needs to be done.
Exceeded all expectations.
April also did anexcellent job
The end product was messy, I had grease on my seats, door, and windows, again. Just like last time.
Very courteous and accommodating. waiting time was short!
What I liked the most is that my appointment was at 9:00am and the vehicle went in at 9:00 am without delay.
April was the best. Very helpful and thoughtful of the customer. Great Service Rep. On a scale of 10 April was 15. Thank you for everything April.
I had a lot of not urgent work done. April was very helpful in making sure that all of the necessary parks were in stock, and scheduling to not interfere with travel plans
JJ was awesome
My previous experience was not good and he has made all the difference
April was a great help kept me informed about the progress of the work being done
The technician was knowledgeable, pleasant and quick. It was a pleasure to work with him.
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