Service Center

Real Reviews From Verified Customers

Nicole D.
5 out of 5
6/30/2026
John was great! Answered all of my questions clearly!
Sally W.
5 out of 5
6/30/2026
Excellent customer service
John Y.
5 out of 5
6/30/2026
Thank you for your time of service!
Franklin E.
3 out of 5
6/26/2026
I have been fighting this same (problem) since the vehicle was new and Justin found the issue within 5 minutes! Thank you!!
Arj K.
5 out of 5
6/26/2026
Excellent service, 10/10!
Sheri M.
5 out of 5
6/25/2026
Great communication and great service. Love the texting to keep me updated. Also, Very clean environment and waiting area. I even recieved Printed papers to view on what they did and the results. Thank You Warsaw Toyota
Steve S.
5 out of 5
6/25/2026
5star
Sheryl H.
5 out of 5
6/24/2026
Great customer service...professional, pleasant, and timely.
Jamie L.
2 out of 5
6/24/2026
The guys at the dealership were very helpful and welcoming even though I'd accidentally made an appointment at the South Bend location they still fit me into the schedule. They did a great job with the oil change but we had some miscommunication about the services offered. Because we had purchased our vehicle here we had a free oil change and they asked me if I wanted to do tire rotation. I said yes because they said it was recommended and there was no mention of any additional costs even though I made it clear I was there for the free oil change service. I thought it was part of the service offered since they did not say it wasn't and did not tell me beforehand what the cost was. We had just had our tires rotated by Belle Tire last month so I would have said no if I'd known it was $40 I wasn't expecting to pay that day. I just lost my job and money is very tight right now. The service member joked that I had a deer in the headlights look when he told me the final cost.
Shirley C.
5 out of 5
6/24/2026
Always satisfied with your service that’s the reason this is the fifth Toyota I bought from your company. I really appreciate you’re always kind and gentle and go over everything makes me feel like I know what you’re doing.
Charity A.
5 out of 5
6/24/2026
Great work and fast service. I was informed of what was happening and was taken very good care of, both me and my vehicle.
Brandon C.
2 out of 5
6/23/2026
Today's service writer was rude and incompetent. I have both of our vehicles that only get serviced by you for 2 years now and not knowing that my Rav is a fleet vertical that's service plan is covered under Wheels is beyond me. Attitude, just do better. Performance, couldn't write down my next appointment for my wife's 300s on a card. This guy generally seemed disgusted with my presence after being told that my Rav was a for vertical. A person in SERVICE.
Oscar F.
3 out of 5
6/23/2026
Poor communication from customer service this time
Tanner A.
5 out of 5
6/22/2026
Best service you can ask for.
Jennifer F.
4 out of 5
6/21/2026
Being able to text with the service dept is very convenient. However, I have a little bit of a hard time viewing the reports etc on my phone.
Ron K.
5 out of 5
6/19/2026
Good work, thank you
Debra E.
5 out of 5
6/19/2026
Everything was great
Tracy E.
5 out of 5
6/19/2026
Everyone was very friendly, and they seem to do a very thorough job.
Deanne W.
5 out of 5
6/18/2026
The best service department around!
Jenifer D.
5 out of 5
6/18/2026
Mr Dickeson was kind and professional. He made sure I had an appointment time that worked with my schedule and that I understood what was to be completed on my vehicle. The service was smooth and quick!

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