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Real Reviews From Verified Customers

Service Center Review Summary

5 star 210 reviews 54%
4 star 85 reviews 22%
3 star 16 reviews 4%
2 star 28 reviews 7%
1 star 48 reviews 12%
Review Us
Tim A.
5 out of 5
5/11/2024
We were in a bit of a bind. You got us in as needed. The service was on time and informative. Our rep was very nice and kept us informed along the way. Thank you.
Terry K.
5 out of 5
5/11/2024
Work was performed on time as always
Panos N.
5 out of 5
5/11/2024
Kim is knowledgeable and is doing a good job.
David W.
5 out of 5
5/9/2024
Great service and communication!
John C.
4 out of 5
5/9/2024
Very happy with our service today. Been dealing with Heart City now moved your way. Very happy. We tried out this place. Much more thorough and very nice employees
Scott Y.
5 out of 5
5/9/2024
Great service, quick and friendly
John M.
4 out of 5
5/9/2024
I was there for routine service on my Camry and a complete detailing inside and out. I am always very satisfied with the service department there. However I must give special mention to the detailing job they did! My car looked so **** outside and clean inside! Thank you Toyota of Warsaw!!
Georgeann N.
5 out of 5
5/9/2024
Kim is knowledgeable and helpful.
Erick N.
1 out of 5
5/8/2024
I called because it has a message oh engine maintenance needed and it was not addressed
Camille W.
4 out of 5
5/8/2024
Such a great place to have my car serviced
Susan R.
5 out of 5
5/8/2024
Great service in a timely manor…Thank You!!!!
Marilynn J.
4 out of 5
5/7/2024
Wonderful to get such professional service right here at home without traveling to a larger city—thank you!
Pam N.
4 out of 5
5/7/2024
I appreciated the information about my tire and hydraulic hatch.
Mary L.
5 out of 5
5/6/2024
Quick.. no waiting around for check to be completed. Thanks
Jon R.
5 out of 5
4/15/2024
So far so good!
Mark R.
5 out of 5
4/13/2024
Every thing was satisfactory
Caleb C.
2 out of 5
4/12/2024
I talked to Jordan about this and he was understanding, but I had an oil change and tire rotation scheduled and they noticed a bad valve gasket. They said it would be a 4 hour service to complete and covered under warranty so I scheduled it for the next week to be done. The facility is 45 minutes one way so I had to schedule rides and drop the vehicle off for the service. I then get a call at the end of the day stating the service wasn’t able to be completed because they needed pictures for the warranty work and weren’t able to do so. I was asked to drive the vehicle like I normally would and the schedule it for another time to get the service done. This is an inconvenience because I was expecting the service to be done the first time and now I will possibly have to bring the vehicle back again and work to have someone else drive me to work.
Patric M.
5 out of 5
4/12/2024
The service was as expected. Thank you
James B.
2 out of 5
4/12/2024
Overall very pleased with the service. Just a little confused about the documentation I received as it appeared to have wording regarding a Sequoia/Tundra, so I was a bit confused as I have a Camry
Seth C.
2 out of 5
4/11/2024
Charged $517 did not authorize that amount of repaIr. Asked what diag would be. Took it upon self to charge extra hours. 0 out of 5 for communication and service. Will definitely drive straight past to other Toyota dealers

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