Outstanding job by Mr jhordanth acosta.
Jesse (Jesus) was wonderful to work with! Top marks!!
Jake is amazing at giving his clients the best service. I’m really happy with his help! Thanks Jake!
Jake was wonderful as I came in last minute for a service and it was my first time at this particular Lexus dealership. 10/10 customer experience
Jesse very polite and courteous.
It's very good service and he is very kind,faithful doing job
I am satisfied
Thank you
Jake went above and beyond to provide the best service and customer satisfaction. Appreciate the help man.
Everything is fine thank you.
Jessie is truly awesome! He consistently displays a high level of professionalism and is incredibly helpful. Every time I bring my car in for service, I know I can count on him to provide the best assistance possible.
Continue to give loyal customer’s good service.
Professional service & friendly
Very satistied with the service. Of Jhodanth on my Lexus service
Jesse was fantastic as usual. He makes a difference and I know he’s always doing what best for the customer. Thanks Jesse.
Jake was wonderful. We appreciate him.
Service was great
Thank you
Very happy with the service! Fast & thorough! Appreciate the kindness as well!
Jesse Colon did a very good job disclosing a profile of all the repair needs that my car requires. Although I didn’t do all the repairs I was appreciative of knowing some of my car she needs. Also, I appreciate Valencia Lexus providing me with a rental car at no charge!
After my 10K servicing, I drove back to Rosamond (Antelope Valley, 50+ miles one-way) and discovered that the technician put the wrong oil in my vehicle. According to the service receipt given, they put 0W-20 instead of 0W-16. The vehicle had only 1,550 miles and I drove it back home like that! If a dealership cannot put the correct oil in their own vehicles, then who can you trust? I am so upset of what they have done to my $80K vehicle that I have entrusted to this dealership. To make matters worse, it still has not been resolved! This unfortunate event has crushed my confidence with this dealership! A very bad experience!
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