I am not satisfied with the service because my rear driver’s side door has a fit and finish issue—it does not close cleanly or align properly. The service team was unable to resolve this, and the service manager told me it is a common problem that even he has with his Lexus. I expect better attention to fit and finish concerns from Lexus, given the brand’s reputation for quality.
I don’t usually leave reviews but Jesse was so helpful he deserves recognition! Friendly , communicative & straight to the point! Great customer service, Thank you Jesse!
Jesse was customer service oriented, very professional, courteous and friendly. Explained everything, did not pressure and very comfortable to speak to.
First time with Jesse, but like everyone he is terrific. Thanks!
Jesse is friendly and courteous
Jesse was professional and welcoming. He made the process of getting my car serviced easy. Thank you
Thank you Jhordant for taking care of my car. 5 stars!
Very pleasant and job done in a timely manner. Ready when promised
Jesse was great. He listened to my concerns and service my car quickly.
I appreciate, from the moment you drive into Lexus, Customers are acknowledged, and have if a Personal Advisor is Great, I believe Jesse is The Best, his knowledge and expertise, is exceptional. Lexus has changed the car industry standards to The TOP!! I will only buy Lexus, because of the entire car experience, from purchase to the Maintenance Dept.
thank you, Martina T
Jesse has exceptional customer service! I felt extremely comfortable with his recommendations and knowledge. ????????????????
I am so pleased with your level of experience and taking the time to fully explain things to me. It was a pleasure to meet Jake and Ali. See you next time!
I was completely satisfied with the service provided thanks you
Jake was outstanding and provided excellent service. I am very happy with his service.
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