Jesse is wonderful and answered
My questions I
Great communication. Thank you!
Jesse was amazing. He was courteous,friendly, and knowledgeable.
Only suggestion is with the washing of the vehicle, I wish my car was washed with a little more detail. My car was wet when I got it but for example it was not vacuumed not we're the windows touched. Not a big deal but I feel if that effort is applied, people remember.
Thank you so much. I was truly impressed with the outstanding service Hector Lopez provided—he was attentive, thorough, and made the experience seamless from start to finish. I appreciate the care he showed throughout the process and will definitely complete the Lexus survey to share my positive feedback. Thank you again!
Great customer service by Jake. Very professional, informative, and helpful.
Jake is very personable, efficient, positive and anything but pushy. He is such an asset to you guys!
Jake was friendly and helpful. Had a good experience.
I appreciate the experience and service provided at Lexus of Valencia every time I take my car in for service. Thank You!
Very nice experience. Jesse is very professional yet personable. Very nice experience.
Jake has been great both with information and communication! He also has gone above and beyond to make my experience at Valencia Lexus a great one
Jesse was very friendly and updated me on my car’s status right away.
The new program of the loaner car with Midways rental company I didn’t like at we were there over an hour waiting for the worker to come from across the street. The worker from was rude and complaining of being there. I didn’t appreciate the service I got from him. I don’t understand why Lexus changed the old system it was easier and better for the loyal customers of Lexus.
Amazing service as always
Jhordanth Acosta did an excellent job of coordinating service. The car looks and feels great.
Jhordan was helpful and friendly.
Hector demonstrates a strong understanding of the subject matter and consistently provides exceptional customer support.
Thomas M
Always happy to take my vehicle to your dealership. I appreciate that I’m regularly provided a loaner vehicle and that the work done is always high quality and professional
Mr Jesse is always helpful and knowledgeable
Jesse was knowledgeable, friendly and professional. I very much appreciated his positive attitude and his willingness to “ please the customer”. if this was a five star rating, System, I would give him five stars. I also want to say a positive comment about Ed who also was in the service department. He was very helpful in answering questions for me.
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