I do not do surveys for anyone
He did an excellent job. I appreciated his ability to work with me on all the tep
Went above and beyond. Best Customer Service Experience.
Very happy with Hector. Enjoyed my time at the dealership.. Would recommend Hector and the dealership.
Excellent service!! Jhordanth was so friendly and helpful!
Jake was very friendly, knowledgeable and provided excellent service.
As a first timer at Lexus Valencia, there’s a big difference with other services in Los Angeles. Mr JColon is an asset with the company! Very professional yet maintained that warm, friendliness and was very approachable! Customer like me has no hesitation to approach him. He is a role model for customer service!
Jesse was kind, helpful and professional
Service for 41,000 miles was complete.
Jake provided a car for the three hour wait.
Rating: ☆☆☆☆☆
He's very professional and trustworthy.
Jhordanth was amazing he was very helpful. He had told me at first there was going to be a long wait. I was hesitant at first because I had my kids with me and wasn't anticipating such a long wait time but I did go through the oil change. He tell me he would try and see what he can do to expedite the oil change. He follow up with his word. It was about twelve minutes when he called me and told me the car was done. I was not expecting that kind of turn around. If you need service go to Jhordant. 100 out of 100
Jesus, was very helpful, great customer service!!!
My first time working with Hector. I'll request him in the future as well. He was thorough,he provided updates and explanations. Thanks Hector!
I will wait for the survey to complete because I just have to express how Jake really showed me good customer service. He answered all my calls promptly and he really helped with my insurance claim communicating with the Insurance company and giving me feedback.
He did really good jobs to follow up post maintenance. I will contact him for future maintenance too????
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