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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2879 reviews 74%
4 star 776 reviews 20%
3 star 51 reviews 1%
2 star 116 reviews 3%
1 star 89 reviews 2%
Review Us
Shelia J.
5 out of 5
8/13/2025
Jesse was great really took care of me and I appreciate his excellent customer service
Joel N.
5 out of 5
8/13/2025
I was extremely pleased with the friendliness of my representative
Vincent B.
5 out of 5
8/13/2025
Great job, he was on top of my vehicle.
Bettina K.
4 out of 5
8/13/2025
My carcass ready upon arrival. Jake handled everything very well
Simarpreet K.
5 out of 5
8/13/2025
Excellent service
Preet D.
5 out of 5
8/12/2025
Jesse was great.
Scott T.
5 out of 5
8/12/2025
Jake was professional, friendly, efficient and when he said my car would be done it was! Very satisfied and appreciate Jake’s work.
Steven O.
5 out of 5
8/12/2025
Jesse colon is kind and very attentive. He deserves a raise
John M.
5 out of 5
8/12/2025
Mr Colon was very kind and professional
John L.
3 out of 5
8/12/2025
Jesse is amazing! He is literally the ONLY reason we have not left Valencia Lexus servicing.
Franky T.
5 out of 5
8/11/2025
Hector was very friendly, considerate, and polite If I head to get my service done again I would definitely would contact him as my service advisor so yes he deserves a 5 stars
Debbie G.
5 out of 5
8/11/2025
Just excellent service, as usual
Ophelia C.
5 out of 5
8/11/2025
Thank you for all your help!!!
Ryan L.
5 out of 5
8/11/2025
Excellent communication through the whole process.
Louie N.
5 out of 5
8/11/2025
My pleasure
Sadya F.
5 out of 5
8/10/2025
Jesse has the best customer service ! He’s very caring and always giving updates about how the repair process is going.
Derrick A.
5 out of 5
8/10/2025
Hector provided great service
Jack B.
5 out of 5
8/10/2025
Helped me with everything I needed! Jesse was great!
Mark G.
5 out of 5
8/10/2025
Hector is phenomenal. I appreciate his service and attentiveness. He does a great job and sets the bar for all of these other service consultants. Give him a raise & promotion.
Jose D.
5 out of 5
8/10/2025
Jake was great and had great manners and communication.

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