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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2873 reviews 74%
4 star 775 reviews 20%
3 star 51 reviews 1%
2 star 116 reviews 3%
1 star 89 reviews 2%
Review Us
Manisha B.
4 out of 5
8/17/2025
Appreciated Jesse’s prompt service on our vehicle and watching out for us ! Thank you
Gumaro R.
5 out of 5
8/17/2025
Thank you Hector
Alex K.
5 out of 5
8/17/2025
Jesse is outstanding; legendary Lexus service.
Daniel L.
5 out of 5
8/17/2025
Communication was effective and service executed without a hitch. Thanks again
John J.
5 out of 5
8/17/2025
Jesse was kind and provided excellent service.
Richard P.
5 out of 5
8/17/2025
Great service!
Maryanne V.
5 out of 5
8/16/2025
Jesse Colon was very helpful. Every question was answered to my satisfaction.
Bradley J.
5 out of 5
8/16/2025
Jesse did a great job!
Tracy B.
4 out of 5
8/16/2025
LEXUS DID AN EXCELLENT JOB!!!
Mark K.
5 out of 5
8/15/2025
I was very happy with Jake and his attention to my questions/concerns...thank you Jake!
Joyce C.
4 out of 5
8/15/2025
All is good. Joyce C
Karina R.
5 out of 5
8/15/2025
Very nice service thank you
Janet S.
5 out of 5
8/14/2025
It was a pleasure to meet Hector after 18 years of coming to Lexus of Valencia for our services. He was knowledgeable and very communicative. Thank you, Hector!
Shelia J.
5 out of 5
8/13/2025
Jesse was great really took care of me and I appreciate his excellent customer service
Joel N.
5 out of 5
8/13/2025
I was extremely pleased with the friendliness of my representative
Vincent B.
5 out of 5
8/13/2025
Great job, he was on top of my vehicle.
Bettina K.
4 out of 5
8/13/2025
My carcass ready upon arrival. Jake handled everything very well
Simarpreet K.
5 out of 5
8/13/2025
Excellent service
Preet D.
5 out of 5
8/12/2025
Jesse was great.
Scott T.
5 out of 5
8/12/2025
Jake was professional, friendly, efficient and when he said my car would be done it was! Very satisfied and appreciate Jake’s work.

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