Service Center

Real Reviews From Verified Customers

David K.
5 out of 5
11/17/2023
Excellent customer service ????????????????
Mohammed G.
5 out of 5
11/17/2023
Mr. Simeon and his team done a great job.
Elizebeth C.
5 out of 5
11/16/2023
Bryan was very professional and attentive. He is very knowledgeable. I would recommend him highly.
Annie W.
5 out of 5
11/16/2023
David provided excellent service will call him before my next visit to schedule service
Carol Q.
5 out of 5
11/16/2023
It was my first time bringing my car in for service and I was very happy with the kind of service I received. David is excellent, very professional and accommodating in answering my questions, i felt i wasn't rushed in any way. I hope to deal with him regarding my car in the future.
Edmond L.
5 out of 5
11/15/2023
Great service , fast service and great and transparent communication
Cheun S.
5 out of 5
11/15/2023
Excellent job
Richard E.
1 out of 5
11/15/2023
I have not had a call back and my car is still not finished. This service provided and Internet email is a joke nobody monitors the responses.
Robert S.
4 out of 5
11/15/2023
Scott is our go-to service advisor. He has helped us with previous Lexus models we’ve owned and we have the utmost confidence in his service and repair recommendations. He’s a great guy and a star for the dealership.
Kelly I.
5 out of 5
11/15/2023
David was great. Very friendly, professional and helpful.
Christina K.
5 out of 5
11/15/2023
Great! Helpful and communicative! Excellent service love getting a clean car back too!
Christopher S.
5 out of 5
11/15/2023
Brian is hands down the BEST service advisor with whom I’ve ever had the pleasure of working! Beyond that… He’s a true friend. He looks after me and my family. I wouldn’t think of taking my car anywhere else.
Lori H.
5 out of 5
11/15/2023
Bryan is always my go to service advisor from the time I bought my car in 2005. Always makes me feel like my business and satisfaction is very important to him
Joanne J.
5 out of 5
11/14/2023
Edward was amazing! Top notch!
Wendy R.
5 out of 5
11/13/2023
Always very accommodating of my needs when taking care or providing maintenance of my vehicle.
Lynette R.
4 out of 5
11/13/2023
Bryan is the best of the best. I travel to Valencia from Universal City because of him. He is thorough, dependable and his customer service is worth making the drive. There are dozens of other places I could have my Lexus serviced that would be way more convenient but as long as Bryan is in Valencia, I’ll make the trip. Lynette
Nicholas L.
5 out of 5
11/13/2023
Service was fantastic!
Salvador M.
5 out of 5
11/13/2023
Mr Robert is very profetional and good service advaisor
Pamela V.
5 out of 5
11/12/2023
Excellent service and follow-up!
Nelson L.
5 out of 5
11/12/2023
Great customer service very professional friendly and easy to talk too. Would definitely come back thanks Senecca Torres.

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