Service Center

Real Reviews From Verified Customers

Beth B.
5 out of 5
11/22/2023
Bryan Stiver is always so helpful. Great asset to Lexus.
Karisa N.
4 out of 5
11/22/2023
Bryan is great!
Jeffrey C.
5 out of 5
11/22/2023
Brian is the best. Always makes things happen. Very nice and professional
Arnaldo A.
5 out of 5
11/21/2023
Edward provided the highest quality of customer service. He is very knowledgeable and courteous. Thank you Edward.
John C.
5 out of 5
11/21/2023
Outstanding service - my only comment is it’s a bit early for cookies & pop corn in the waiting room. Go back to donuts & muffins!
Rose R.
4 out of 5
11/20/2023
I know that I can always call him for any of my car issues.
Corinne P.
5 out of 5
11/20/2023
I’ve been a customer of Lexus since 2007. Brian has always taken really good care of me and the only reason I buy Lexus is for the service.
Ana M.
5 out of 5
11/19/2023
Great service
Jessie G.
4 out of 5
11/19/2023
Return time
Argine B.
5 out of 5
11/19/2023
Excellent
Gilbert L.
4 out of 5
11/19/2023
Very disappointing for my new car first oil change service at Lexus Valencia . I don’t think I’m coming back for any type of service unless or maybe if it’s under warranty due to the following reason . Appointment scheduled Saturday 9:00 am no email or text confirmation. Verified and confirmed customer service I will be waiting and she said it will take one hour/ half end up three hours just for oil change. I appreciated the car wash but do it right at-least wipe down the car and the tires are super shiny but the wheels super are dirty it doesn’t make sense. I was drop off by Uber at the Santa Clarita lanes instead of waiting for 3 hours at the dealership but no one called me my car was ready although my service advisor said before 12:00 . My service advisor is very nice , but ruined my entire day scheduled because of 3 hours oil changed.
Robert S.
5 out of 5
11/18/2023
Love me my Brian service advisor
Balbino E.
5 out of 5
11/18/2023
I like the service consultant Great guy ! He seen vert Honest and helpful … I’m super satisfied !
Carl S.
5 out of 5
11/18/2023
Perfect execution and results all on time.
Dinaz S.
5 out of 5
11/18/2023
Ed provided excellent service!
Rosalba M.
5 out of 5
11/17/2023
Completely satisfied!!
Hedy T.
5 out of 5
11/17/2023
I love the service at Valencia Lexus.
David M.
4 out of 5
11/17/2023
Bryan has been very attentive and kept me updated on the status of the car maintenance service specially when it went 1 hr past the estimated time to be completed. It is much appreciated.
Tony G.
5 out of 5
11/17/2023
Thank you for loaning me the is 350 f sport, makes me really want to upgrade my 2009 model. Wonderful service and personality.
Tina G.
4 out of 5
11/17/2023
He has been a joy to work with.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort