Lexus of Valencia Auto Repair Service

Bryan Stiver is always so helpful. Great asset to Lexus.

Bryan is great!

Brian is the best. Always makes things happen. Very nice and professional

Edward provided the highest quality of customer service. He is very knowledgeable and courteous. Thank you Edward.

Outstanding service - my only comment is it’s a bit early for cookies & pop corn in the waiting room. Go back to donuts & muffins!

I know that I can always call him for any of my car issues.

I’ve been a customer of Lexus since 2007. Brian has always taken really good care of me and the only reason I buy Lexus is for the service.

Great service

Return time

Excellent

Very disappointing for my new car first oil change service at Lexus Valencia . I don’t think I’m coming back for any type of service unless or maybe if it’s under warranty due to the following reason . Appointment scheduled Saturday 9:00 am no email or text confirmation. Verified and confirmed customer service I will be waiting and she said it will take one hour/ half end up three hours just for oil change. I appreciated the car wash but do it right at-least wipe down the car and the tires are super shiny but the wheels super are dirty it doesn’t make sense. I was drop off by Uber at the Santa Clarita lanes instead of waiting for 3 hours at the dealership but no one called me my car was ready although my service advisor said before 12:00 . My service advisor is very nice , but ruined my entire day scheduled because of 3 hours oil changed.

Love me my Brian service advisor

I like the service consultant Great guy ! He seen vert Honest and helpful … I’m super satisfied !

Perfect execution and results all on time.

Ed provided excellent service!

Completely satisfied!!

I love the service at Valencia Lexus.

Bryan has been very attentive and kept me updated on the status of the car maintenance service specially when it went 1 hr past the estimated time to be completed. It is much appreciated.

Thank you for loaning me the is 350 f sport, makes me really want to upgrade my 2009 model. Wonderful service and personality.

He has been a joy to work with.