I am very satisfied with David Ventura performance.
Very Satisfied with the service
Everything was good! Thank you very much!
Great service from David!
Bryan Stover is the BEST!
David was nice , great customer service!
He was definitely very thorough and helpful. I will be coming back to service my car with him only.
Waiting for an oil change and it took almost 2 hours before getting up on the rack alone, 3 hour wait for a simple oil job when told it would be an hour to an hour and a half at most, greatly impacts ones workday and leaves a very unsatisfied costumer when paying over twice the rate at that.
It would have been nice if someone took the time to explain the outcome of the inspection completed on my car with regard to “seeping ball
joints?” Instead, my car was returned to me after my oil change and I had to ask about it. Bryan’s response was “oil is starting to seep out but we can take care of it next time. When asked if it was covered by my extended warranty, he said it should be. With that said, can someone please let me know the true extent of problem and if its covered by my warranty. Thanks.
He is excellent!! Always caring about the vehicle and mostly it’s owner????
Just 1 important thing, when ishould I bring my at back for Service?
Edward is great. Very trustworthy and honest. Good news or bad news I know I can trust the information. The only service advisor I'd go to for my Lexus Service needs.
Car had a high pitch scrretching sound when driving. Never had that problem Brought in for 150 maintenance . Bringing it back.
David Ventura's customer service was exceptional. My experience at Lexus of Valencia was good.
Bryan is awesome as always. Always appreciate his help and service.
Brian was very thorough and explained all repairs in detail.
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