Service Center

Real Reviews From Verified Customers

Adam S.
2 out of 5
8/26/2025
The service techs did an acceptable job and I have no complaints. They say tried to turn in my oil change as free but it was rejected This was my first oil change on a new vehicle with low miles. I missed the cut off date. They said it was a corporate decision. I decide then, if one free oil change is too much for Honda corp to afford then I will probably never buy another Honda vehicle in the future
Alpha A.
5 out of 5
8/26/2025
He is great advisor. Will recommend him to everyone.
Elizabeth M.
1 out of 5
8/26/2025
I was given the impression that when I brought my Honda vehicle back to Thompson Honda for maintenance that it would not take long however after arriving on time I waited for more than 90 minutes for brake fluid and replacement of windshield wipers. It cost over $100 and I would have probably done better at a Jiffy Lube. Scott did his best to diffuse the situation but I was very disappointed with the customer service at this location. Also the amenities are very basic. WiFi is spotty and only vending machine for beverages. Very subpar for an auto dealership.
Jana T.
4 out of 5
8/25/2025
I will be willing to do a trade in when a Hybrid Honda Pilot is available!
Sarah B.
5 out of 5
8/25/2025
Quick, friendly service!
Janet B.
5 out of 5
8/25/2025
Matt. Went above and beyond for me.
Dolan W.
4 out of 5
8/25/2025
Profesional, on time, and through.
James C.
5 out of 5
8/25/2025
Matt, answered questions and kept me informed in the process. Thanks, a great job!
Helen C.
5 out of 5
8/23/2025
Excellent service
Wade T.
4 out of 5
8/22/2025
Work scheduled was performed
Huber R.
4 out of 5
8/22/2025
Matt was great-he was professional and friendly. He was very knowledgeable about our problem and took the steps necessary to get our vehicle fixed properly.
Douglas D.
5 out of 5
8/22/2025
Always a pleasure
Marcia F.
5 out of 5
8/21/2025
Scott and the Thompson's Honda mechanics have always done a great job in keeping my 1999 "classic" Accord in optimal condition!
Beverly N.
5 out of 5
8/21/2025
Matt is always great to explain everything they did and what they found.
Chris M.
5 out of 5
8/20/2025
It was a job well done. Hats off to Kaylee.
Judy H.
5 out of 5
8/20/2025
Thanks
Amy C.
5 out of 5
8/19/2025
Great service from the Team at Thompson Honda! Scott was very accommodating and had a loaner car ready me so I could head to work. Thanks for the great service!!
Judith B.
5 out of 5
8/18/2025
Great service, knowledgeable, professional and courteous.
Brian S.
5 out of 5
8/16/2025
Thank you so much
Sara L.
5 out of 5
8/16/2025
Scott was great as usual. I really appreciate the communication and explanation of what was done. My service was quick and efficient. Thanks again, Scott!

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