I am pleased with the planning and scheduling by the service department. The schedule to perform the warranty work was made to coincide with receipt of parts. I dropped my truck off early. Work was performed quicker than scheduled. I picked up my truck and all the paperwork awaited me. I was pleased with the attention I received.
The customer service staff are always very courteous.
Rosemary D
Matt is the guy! His willingness to go above and beyond is priceless when it comes to customer service and keeping the integrity of Honda’s services dept (I.e. front desk) in good hands!
Everything was excellent, thank you.
He was kind and very helpful with every question I had. He's waited on me before and one of the best ones there.
Matt was friendly and prompt. Service was fairly quick and to the point. I have no quarrels with the service team at Thompson’s
Same code came back 2 days later. Cylinder deactivation system bank 1. Van started jumping whole shifting then check engine light back on
Scott was awesome! He was so friendly, helpful, and professional! The young man that brought me home was very friendly and helpful.
Scott is always very helpful and explains things thoroughly. He always makes sure the service experience is a good one.
The service was very good all of my questions were answered.
This was the 2nd time I brought vehicle in for same service as first time it wasn't fixed. I'm told now that it is fixed so I will see over the next week or two.
I should’ve got a phone call with the items they said my car needed and explained that to me then from someone that knew what was going on.not happy
Scott Foote is very nice. He always checks for discounts and explains everything that’s been done to the car. I appreciate his thoroughness and kindness.
Very friendly on the phone and in person. Was able to answer any question I had.
Very knowledgeably and curtious.
Updated me on progress of visit. Explained all that was completed with service. Helpful in making work desisions. Very pleased with visit.
The service was prompt, courteous and professional.
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