THEY ALL DID A GREAT JOB.
Service was fast and efficient!
I’m always very pleased with the service I receive. Everyone is always very nice and friendly and helpful.
Thank you for the service and the members of the TH Toyota!
Simply said. Just good people doing a great job.
Your waiting area is not very comfortable.
Everyone at the dealership with whom I have had contact have always been friendly, honest, communicative, knowledgeable, and polite. Their approach to resolving issues leaves me feeling I have been treated fairly. Prices for service are higher than local garages because it is a competitive business, and it takes money to get the best. I have no problem paying the higher prices because I know what I will receive.Thank you.
Everyone is always very nice here and courteous.
Appreciate there timely manner.
Small wait and great customer service for routine maintenance. Highly recommend!
As always, phenomenal service!!
We were told that there were multiple lights out on the vehicle. Upwards of $300 in parts and labor. We knew the daylight running light and license plate lights were out. However there were others listed as well. Because I had just checked these a week prior I found it odd. So I checked again before leaving and as I suspected fog lights and headlight that was listed as not working were fine. Had this been someone who didn't know how to do the work they would have spent hard earned money for nothing.
This is not the first time we have had issues in service. 3 or 4 times while our Highlander was under warranty we brought up a noise in the front end we believed to be a strut. We were told there wasn't a noise, the noise we heard was change in the coin cup and something else before they heard the issue and replaced the strut.
Multiple times we have been scheduled early appointments for a reason and dropped the vehicle off the night before for a timely service only to be called and asked if we were still coming.
It just seems to be issue after issue in service. We have bought 2 cars there and leased 4. Sales always handles things as it should be done.
Katie is always so sweet when I get my van serviced. She keeps me informed about any potential extras I may need and keeps me updated on the price. She even put a coupon on my bill today because I spent over $100.
James was very attentive complete explanation of the situation
Quick and people are very nice.
Thorough and professional!
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