In the 15 years I have had my oil change when I have taken my vehicle in for an oil change my tires have always been rotated yesterday when my husband took the vehicle my tires were not rotated. Also my husband had paperwork in the passenger seat and he needed this and it was missing it was finally found with the service desk paperwork.
Appreciate the good service! Went back and got afditional info from technician. Thanks
I was working nights last week while Barb's team worked on my truck. She communicated by text with me since this was much more practical, and she kept me updated everyday with very detailed explanations. Great job Barb and team! Jay and Michele F
I asked the technician to see if my tire was low and he found a nail in it and called me to let me know that it needed a repair patch. He fixed it and I picked it up! He communicated with me as he completed the service.
This has nothing to do with Katie. The gentleman that took my initial information for my appointment had written down that I wanted my psi at 36 and all of my tires. All of my tires were at 32. I did call and leave a message and said that I was going to stop back in on my way home as long as you all were open. I have not heard from anybody so I was assuming you guys were closed.
Thank you! I appreciated the shuttle service!
Katie provides excellent service!
James is always very helpful and provides great service. I appreciate his support and explanation.
Blake was great, friendly and informative. Fred always runs the best service department and my visit today was no exception.
Your service techs, service liaisons and the whole service team are superb. Also the office secretary that keeps the waiting room coffee pot full and the area clean is very special. Great personality!
Great service! Easy to schedule appointment online.
The alignment needs review, I can send media, but the car drives worse than when I brought it in before the alignment
Very friendly and very informative.
When I made my appointment I told the person I was concerned about my tires because I had a red tire warning light. I paid my bill after servicing and left Toyota. Then I noticed the warning light was still on and returned to Toyota. When they looked at the tires I found out I have a sensor that needs replaced and have to bring it back. Since I specifically told them about the tires it should have been found on the first visit.
He was very friendly and made the appointment quick and easy.
Great job! Very accommodating. Thank you!
Always a pleasant experience with the service department, very friendly and helpful.
I loved the help I got trying to understand the controls. Just wish I understood things better. By the time we had dinner, things did not work again. So frustrating for an old man.
Everybody was on point and knew their position and I was honestly impressed how quick they got me in and out with an oil change in a tire rotation. Everybody was very respectful and courteous, and I really appreciate your service.
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