Service Center

Real Reviews From Verified Customers

Amy D.
3 out of 5
6/26/2026
Everything was great, except rims could have been cleaned from all the white left all over them.
Lawrence V.
4 out of 5
6/26/2026
I have dealt with Scott several times. He and Brandon really bring great customer service to your dealership. Between the great buying experience with Terry and the service I know we get after. Those are people that keeps us coming back.
Becky C.
5 out of 5
6/26/2026
Matt was great to work with!
Greg G.
5 out of 5
6/26/2026
Scott as always did a excellent job, He kept me informed and car was clean when I picked it up
Patricia O.
5 out of 5
6/26/2026
Neil is so helpful and kind.That's why I come to Carlson Toyota for service on my Lexus.
Allyn M.
4 out of 5
6/25/2026
Thank you for the detailed inspection report on my pre purchase inspection. The photos were especially helpful
Gail B.
5 out of 5
6/25/2026
Fantastic service!
Maggie R.
5 out of 5
6/25/2026
Neil was amazing. He explained everything for me in depth, the service was fast and thorough. Our family has decided to continue to service all of our vehicles through Carlson because of him. Thank you!
Josiah V.
5 out of 5
6/24/2026
Neil was fantastic through the whole process. He communicated clearly and promptly. Would recommend him to anyone who is interested in Carlson Toyota’s repair and maintenance services.
Michelle J.
5 out of 5
6/24/2026
I am very pleased,everything was great and all the people were very pleasant.
Teresa H.
5 out of 5
6/24/2026
Excellent service! Love my Prius!
Susan W.
5 out of 5
6/24/2026
I was impressed by his knowledge, confidence, and friendliness!
Karoline T.
2 out of 5
6/24/2026
When I called, the service customer service lady quoted me with a discounted price for an oil change for $60. I agree to that price but when I brought my vehicle in, I was not given that price. Why don’t you guys have notes indicating what you guys talked about with your customers? I was not happy with the miscommunication.
Lorrie M.
1 out of 5
6/24/2026
There was a total and complete lack of communication on the status of my car, and my representative left for the day before he called me back as he had promised -to let me know when my car was done, and when the shuttle would come, I had to call the dealership multiple times to find out what was going on with my Toyota, and despite the fact that I had an appointment at 8:30 AM in the morning and the work should’ve been done by early afternoon, I did not get it back until 6 PM, after I made multiple call
Laurie S.
5 out of 5
6/24/2026
Scott was honest and explained everything. Very professional
Rodney J.
5 out of 5
6/24/2026
Very personable friendly service.
Charles M.
5 out of 5
6/23/2026
Thanks
Martin S.
4 out of 5
6/23/2026
Not going to let my Supra go
Robert R.
5 out of 5
6/23/2026
Scott has worked with me many times. Always provides excellent service. He does everything he can to make sure you are satisfied.
Joann S.
4 out of 5
6/21/2026
Great service rep- Brandon Nice waiting area

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