Service Center

Real Reviews From Verified Customers

Josh M.
5 out of 5
5/8/2026
Chase was incredibly professional, answered all of my questions about several things before completing my service and explained the inspection results in detail.
Terry M.
4 out of 5
5/7/2026
He went beyond the call of duty to get me in to see if I needed a new battery, which I did.
Leonardo H.
4 out of 5
5/7/2026
My dad scheduled an appointment to have the passenger side taillight installed in our new Corolla; I was the one who drove the car to the dealership for the appointment. This was the first time that I did this on my own and the whole process went smoothly all thanks to the service that I received from Neil who was very hospitable and patient from beginning to end.
Bryan M.
1 out of 5
5/7/2026
I had a 9:30 appointment. At 11:00 I asked what was taking so long and was told it was done except for the paperwork. It took another 15 minutes to get the paperwork. I didn’t expect to be there for 2 hours when I had an appointment
Grant S.
1 out of 5
5/7/2026
Chase was great though I'm not enthused with my comeback. My oil change took two hours and now I have to wait there again tomorrow fixing something that I paid to have corrected before.
Brittney R.
4 out of 5
5/7/2026
I have always had good experiences at this dealership. This is the second time Brandon has helped me. Both days, to be completely honest, I was having a bad day, but Brandon's kindness each time made the days better! Thank you - I truly appreciate it!
Ann S.
5 out of 5
5/6/2026
Chase was very communicative. It was a very good customer service experience.
Arthur B.
4 out of 5
5/6/2026
It was a good experience. I would have liked to have a rental but I understand that company's across the board do not keep rental inventories for their customers. Matt allowed me time to think about the choices I had to make when surprises came up during the inspection and repair work which was nice to not be pressured on spot. Very good service overall
Catherine S.
5 out of 5
5/6/2026
Fabulous!
Harry K.
4 out of 5
5/6/2026
Efficient. Vehicle was ready when promised.
Rick B.
1 out of 5
5/6/2026
Generally the service was good but my appointment was for specific time and for a routine oil change it took the better part of an hour 15 minutes.
Doug H.
5 out of 5
5/6/2026
Thanks for the great service
Darrell M.
2 out of 5
5/6/2026
Chase was great others fell in the cracks
Stacy S.
5 out of 5
5/5/2026
Thanks for all your help with everything, Nick!
Mike K.
4 out of 5
5/4/2026
Thank you Matt! I’ll be back
Jackie B.
4 out of 5
5/4/2026
Great dealer customer service
Kurt B.
5 out of 5
5/3/2026
Good
Eric E.
1 out of 5
5/3/2026
Need to figure out a way that it doesn’t take 90 minutes for a tire rotation when an appointment was scheduled.
Dale M.
4 out of 5
5/3/2026
Tylenol was excellent you should be proud of him he represents Carlson in a positive way.
John B.
5 out of 5
5/3/2026
I was very impressed with the friendliness and good service!

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