About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3920 reviews 59%
4 star 1360 reviews 21%
3 star 208 reviews 3%
2 star 508 reviews 8%
1 star 632 reviews 10%
Review Us
Patricia O.
5 out of 5
5/12/2026
Everyone was very helpful.
Ondua E.
3 out of 5
5/12/2026
Services was good but time given for pickup delayed as I was not called.
Mary O.
1 out of 5
5/12/2026
I was charged for the oil change even after I showed Chase the Toyota Service Care prepaid maintenance program agreement. My wait time was exceeding long 2.5 hours. Chase had difficulty writing the invoice. I do not feel is was adequately prepared to be a service advisor. I did call and receive a refund for the oil change.
Susan C.
5 out of 5
5/12/2026
Matt was professional, thourow and friendly
Paulinus A.
5 out of 5
5/12/2026
Brandon made my experience a memorable one. He kept me in the loop at all times on the state of my car while it was at the shop. His customer service was also very great. Thank you!!!
Mark W.
5 out of 5
5/10/2026
Quick device, friendly staff, comfortable environment for me to wait for the service to be completed.
Joyce V.
5 out of 5
5/9/2026
Our sales person was Aaron Llapa who did a fabulous job for us
Peter M.
5 out of 5
5/9/2026
Eric is very thorough. Provided excellent service
Marshall A.
5 out of 5
5/9/2026
Good service liked the snacks while waiting
Scott E.
4 out of 5
5/9/2026
No survey please
Hamilton K.
5 out of 5
5/9/2026
Riley was amazing and friendly! In the beginning I got a bad vibe from an employee when I went to ask him a question as it was my first time being there. I thought I would never come back but then I met Rylen and he was just amazing! Friendly! Customer service was top tier and I will really only be coming back due to him. He also helped me schedule my next appointment. Rylen if you reading this thank you so much I was already having such a day!
Jean C.
5 out of 5
5/9/2026
Service was great, as usual. Very courteous staff.
Nancy R.
4 out of 5
5/9/2026
Brandon Wright is an excellent service representative. I couldn't afford all the 60,000 recommended services. He informed me of each service cost. I could afford everything except the new spark plugs with labor [almost 900.00] I will be happy to fill out the survey.
Grant S.
1 out of 5
5/8/2026
I brought my truck in for an AC line leak in July 2025 and I was told the technician couldn't find one. I brought it in for an oil change and now I'm told they found a leak. So, I was right all along and paid >$300 and an additional three hours of waiting for the privilege.
Joko S.
5 out of 5
5/8/2026
The service is fabulous and the diagnostics are excellent
Jay Z.
1 out of 5
5/8/2026
Came in for a tire rotation, and they cross shredded the threads damage some chase them down with a die, but did not record any of the damage. Other than that. Everything was good.
Roxanne W.
4 out of 5
5/8/2026
My service request was straightforward--simply an oil change--but one aspect of Eric's service that struck me was he seemed truly happy, and what a pleasant experience it was working with him. Nice job, Eric.
Pamela F.
2 out of 5
5/8/2026
I dropped my car off at 7:45 am was told 2 hours by the lady that made the appointment. Scott told me if I wait it will take 2 hours if I want a shuttle home it would take 5 hours?? I started calling at 1:55 pm was hung up on multiple times! I got a text from the tech turns out it was done at 9:05 am. When I finally got a shuttle the driver said Scott told her I’ve been waiting since noon, which was a bold lie. When I got there he gave me the key had 3 men help him find the key. The service desk told me I don’t need an oil change until 10,000 miles so why did they change the oil??? I was told by many people to buy a Toyota they are great cars! But the service I received yesterday was unexpectedly awful with your beautiful lighting I expected much better
Jessica O.
4 out of 5
5/8/2026
Matt was great. Was able to see what I was coming in for, what was due to my car, and how urgent that need was based on my mileage (my personal car is my daily driver for an on the road job within the state).
Ed S.
5 out of 5
5/8/2026
Matt did great job keeping me informed.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.