About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3955 reviews 59%
4 star 1369 reviews 20%
3 star 208 reviews 3%
2 star 511 reviews 8%
1 star 638 reviews 10%
Review Us
Stacey B.
5 out of 5
10/22/2025
Excellent Customer Service
Trish J.
5 out of 5
10/22/2025
Excellent care from Brandon Wright. Love dealing with him.
William C.
5 out of 5
10/22/2025
Rylen was very helpful in explaining the service done on our vehicle
Chris E.
1 out of 5
10/22/2025
Service was not done when when I was told it would be. Needed to utilize the shuttle service to go to a doctor appointment, but when I called to request a return shuttle the message was never delivered to the shuttle driver which left me waiting for over an hour assuming there was a shuttle coming. I had to call back multiiple times to get in contact with someone willing to help get me a return shuttle. A simple oil change service and basic inspection took 4.5 hours to complete.
Joyce B.
5 out of 5
10/22/2025
Nick was very helpful and friendly. Definitely felt that I was important to Toyota.
Duane B.
5 out of 5
10/22/2025
Good service, good workmanship,no complaints.
Blaine O.
4 out of 5
10/21/2025
Rylen the tech listened to my converns and valued what I said to him, I understand that the master technician had to stay late to finish my oil diagnostic and thank him for that. I received all my service through Toyota, and was happy to see you guys honor your work which saved me in the long run due to malfunctioning oil plug. And future requests for the oil diagnostic would be covered, and to make sure the car is in better condition after the visit to come back for more work. Makes wanting to service at Carlson worth it that you guys stand behind your work and are honest dealer making things right.
Becky T.
5 out of 5
10/21/2025
Thank you Neil for educating us about the repairs needed in order to keep our Prius going for as long as possible! We appreciated the no pressure approach and honesty. You are the best!
Paul Y.
5 out of 5
10/21/2025
The young lady that helped me went above and beyond. I was very grateful
Daniel W.
5 out of 5
10/21/2025
Friendly service
Lorri D.
5 out of 5
10/21/2025
Nicholas was nice and patient answering my questions.
Mary H.
5 out of 5
10/21/2025
Great service today thank you
Christopher R.
5 out of 5
10/21/2025
They did an excellent job!! Highly recommend Carlson Toyota!!
Conrad V.
5 out of 5
10/20/2025
Job well done.
Joanne A.
1 out of 5
10/19/2025
I worried how I was going to pay for it and upfront was told you have no loaner vehicle or rental ones. On the report they gave me said nothing of fixing the heated seats. Thinking I may need the info for the dealership in Florida if I have another Problem For 3 Days no one answered my phone calls checking on where we were. Learned later my guy was in the hospital! Does anyone fill in for him if ill!
Richard B.
5 out of 5
10/19/2025
Great service. Clearly stated pricing. Nicholas is very knowledgeable and professional.
Janet B.
5 out of 5
10/19/2025
Your service is always great!
Razaul K.
5 out of 5
10/19/2025
Thank you very much
Kathryn B.
5 out of 5
10/19/2025
All those I came in contact at my appointment were pleasant and professional.
Vitaliy P.
4 out of 5
10/19/2025
It was good experience. Will come back for other maintenance work.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.