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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4052 reviews 59%
4 star 1403 reviews 20%
3 star 216 reviews 3%
2 star 522 reviews 8%
1 star 660 reviews 10%
Review Us
Candace P.
2 out of 5
7/11/2026
Brandon provided great care. Explained the oil change package thoroughly that I did buy since it was on sale right now. I just asked that my vehicle not be washed and I went back to my car and it was washed. Otherwise good service, compared to advisors in the past.
Tony M.
5 out of 5
7/11/2026
Great service thank you
Robert B.
5 out of 5
7/11/2026
Good communication. Diligent.
Robert P.
5 out of 5
7/11/2026
All good. Great seeing you again Scott! Thank you, Bob
Stephen K.
5 out of 5
7/11/2026
Brandon Wright is very knowledgeable and we trust him completely with all 3 of our Toyota vehicles.
Lance S.
1 out of 5
7/11/2026
Would love to provide further feedback. Lack of communication, told misinformation and even called to try and verify, then paid for front brakes which were not done.
Stephen K.
5 out of 5
7/11/2026
Brandon was great. He is very knowledgeable and we have complete trust in him.
Tiffany F.
4 out of 5
7/11/2026
Eric was great! I had rescheduled to 130 by calling the previous day but the person I talked to didnt change my appointment like discussed. But Eric was able to get my service done and fast! I appreciate you Eric.
Faith G.
2 out of 5
7/11/2026
I wait over two hours for an oil change
Nick V.
3 out of 5
7/10/2026
Still getting the "maintenance required " message Chase promised to clear for me.
Carl W.
5 out of 5
7/10/2026
Courteous service tech, timely updates, and no surprises. Couldn’t ask for anything more.
Linda L.
4 out of 5
7/10/2026
Nick was professional and a nice guy.
Bette P.
5 out of 5
7/10/2026
Chase was very helpful.
Robert A.
5 out of 5
7/10/2026
Good service and personal. Keep up the good work ????
Antonia T.
1 out of 5
7/10/2026
I pulled into the service door, and didn’t leave my truck for 12 minutes; I was asked by several people in the meantime if I had been helped, and why I was there. I told everyone that I had an appointment for an oil change, at 1300. The last gentlemen to ask me, after I told him the time for the appointment, made it seem as though I had arrived late. It took as long to check out with the cashiers desk as it did to have my vehicle serviced, and I didn’t account for that time when I had arrived. I have no issues with the physical service of my vehicle, but everyone I talked to seemed lost in the sauce, or like they were asking their counterparts a question, and then that person would then pass the task off to someone who didn’t get back to me. When I received my keys nobody told me where my truck was parked, and as a disabled veteran with back issues, I’d rather not wander the lot looking for it.
Stuart T.
4 out of 5
7/10/2026
Service was completed on time and service people were very helpful and polite. Plus one of the people in sales was very helpful with helping me with a small problem with my display scredn
Bruce K.
5 out of 5
7/10/2026
Great staff love the service mmmmmmmmmmm
Shanna S.
5 out of 5
7/9/2026
Brandon was very knowledgeable and professional. Also thanks for the team who did the work on my Highlander, I trust the dealership employees to take care of my vehicle.
Joanne M.
5 out of 5
7/9/2026
The entire experience with your service was exceptional from my first call for a service appointment to Brandon’s great explanation on every detail. Thank you
Linda F.
5 out of 5
7/9/2026
Super customer care by service rep!

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