Service Center

Real Reviews From Verified Customers

Paul S.
4 out of 5
5/14/2026
Came in with a strange rubbing sound that your guys identified quickly, repaired quickly, and didn't charge me for the effort. Love your team. Thank you for the great help in keeping my car on the road
Thomas M.
4 out of 5
5/14/2026
Thomas M
Andrii M.
2 out of 5
5/14/2026
2 hours oil change
Bruce T.
5 out of 5
5/14/2026
Great experience
Geraldine H.
5 out of 5
5/14/2026
Good service. Explained everything well. Answered all my questions.
Seng V.
5 out of 5
5/14/2026
Scott was great
Jerry V.
5 out of 5
5/13/2026
Friendly folks, knowledgeable and came in under estimate… Friendly folks as well when making payment.
Barbara S.
5 out of 5
5/13/2026
None
Daniel K.
4 out of 5
5/13/2026
Chase introduced himself and shook my hand; that was nice. It would have been nice if someone had brought my car up to the door when I was leaving, as I am elderly and disabled rather than me wandering around looking for my car.
Jeff J.
4 out of 5
5/13/2026
My first time there @ Carlson Toyota for service on a vehicle. It couldn’t have been easier dropping it off. Being I had an appointment there was no need to tell anybody what my truck was in for. Wam Bam and I was on my way. Picking it up was fast and easy too. Only issue I ran into was not being able to pay before I arrived to pick up my truck. The link to pay ahead of time kept saying my cards were expired. Definitely not the case. I tried three different cards. No big deal though….
Debra J.
3 out of 5
5/13/2026
It is hard to hear the video provided with all the background noise. It would be nice if there was something in writing along with it. Thank you.
Paul S.
4 out of 5
5/12/2026
Great job. I came in with a tight timeline and the team delivered! They got everything done and I was out the door on time. That extra effort was so very much appreciated.
Woodrow W.
4 out of 5
5/12/2026
Best service Ive ever had on any vehicle ive owned. Appreciate all Carson does.
Patricia O.
5 out of 5
5/12/2026
Everyone was very helpful.
Ondua E.
3 out of 5
5/12/2026
Services was good but time given for pickup delayed as I was not called.
Mary O.
1 out of 5
5/12/2026
I was charged for the oil change even after I showed Chase the Toyota Service Care prepaid maintenance program agreement. My wait time was exceeding long 2.5 hours. Chase had difficulty writing the invoice. I do not feel is was adequately prepared to be a service advisor. I did call and receive a refund for the oil change.
Susan C.
5 out of 5
5/12/2026
Matt was professional, thourow and friendly
Paulinus A.
5 out of 5
5/12/2026
Brandon made my experience a memorable one. He kept me in the loop at all times on the state of my car while it was at the shop. His customer service was also very great. Thank you!!!
Mark W.
5 out of 5
5/10/2026
Quick device, friendly staff, comfortable environment for me to wait for the service to be completed.
Joyce V.
5 out of 5
5/9/2026
Our sales person was Aaron Llapa who did a fabulous job for us

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