Service Center

Real Reviews From Verified Customers

Linda R.
5 out of 5
1/30/2025
Neil was very nice and explained my questions with answers. Great job!!!
Steve P.
5 out of 5
1/30/2025
Excellent service, on time with my appointment, work quickly done. Great advice on follow up service.
Mike V.
5 out of 5
1/30/2025
Thank you for your time. Picking vehicle up tomorrow.
Karissa S.
5 out of 5
1/29/2025
Nicholas was very kind, helpful, and fast.
Cindy H.
3 out of 5
1/29/2025
The team was able to assess and fix an issue related to an oil leak after an oil change.
Renee H.
5 out of 5
1/29/2025
Always terrific service!
Vendala H.
5 out of 5
1/29/2025
I’m always satisfied with the service done on my vehicle, and thanks to all for their conscientious effort to do things right, and to the satisfaction of the customer. You are all top notch! Thank you!
James W.
5 out of 5
1/29/2025
Everything was done well
Gary A.
5 out of 5
1/29/2025
Very well satisfied with Carlson Toyota! Bought my last Higlanders
Vina P.
5 out of 5
1/29/2025
Friendly staff and very professional. I’m satisfied with the car service and always have a good experience with Carlson Toyota .
Kathleen B.
5 out of 5
1/29/2025
Happy with service
Kathleen T.
2 out of 5
1/28/2025
disappointed with Kim Carpenter
Stephanie B.
2 out of 5
1/28/2025
I was a bit disappointed when I was told factory recommended service would be over $600. I asked for a follow up quote to be sent so I could review it and have not received.
David R.
5 out of 5
1/28/2025
Great work, quick and easy.
Vern W.
5 out of 5
1/28/2025
Neal was very informative
Melinda M.
5 out of 5
1/28/2025
Great experience
Leanne P.
5 out of 5
1/27/2025
Very easy and pleasant doing business with Carlson Toyota
Brittany B.
4 out of 5
1/27/2025
Was kind and quick and clear. Thanks!
Ashley M.
1 out of 5
1/27/2025
In general, I am satisfied! The technician (I think his name was Brian) who talked me through the details of the problem and discussed solutions with me was great! My only complaint was that I had my car dropped off for a scheduled appointment around 1:30pm on Wednesday by a towing service and did not hear anything back. I called around 1:30pm the next day just to see what the status was. The person who answered my call wasn’t able to give me any information and the questions he asked made it sound like he didn’t know where my car was. Thinking my car may have been lost gave me a lot of anxiety, but thankfully around 5:30pm that same day I got a notification that my car had been checked it. But other than that, I had a good experience.
Syed H.
3 out of 5
1/26/2025
The associate failed to put back the cabin air filter cover!

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