Service Center

Real Reviews From Verified Customers

Mary W.
5 out of 5
3/26/2025
Brandon did a great job answering all my questions! He was very helpful.
Marvin J.
4 out of 5
3/26/2025
Don't send survey. The service was excellent by everyone!!
Steven B.
5 out of 5
3/26/2025
Truly a great experience, start to finish!
Zina M.
5 out of 5
3/26/2025
It was a good experience to entrust the repair of the car to one of the best advisers whose name is Scott Backman!!!! Professional approach to work and quick solution to the problem!!!! I give five stars for a highly professional approach to work!!!
Jose G.
5 out of 5
3/26/2025
Great customer service
Jacie T.
5 out of 5
3/26/2025
Nicholas was very pleasant to work with today. Job well done!
Teresa B.
4 out of 5
3/26/2025
Nicholas is wonderful!!!
Danette S.
5 out of 5
3/26/2025
Excellent service
Gary L.
1 out of 5
3/25/2025
Adam Zimmerman is first high quality person I met. I had to get mad necessary first before the other personnel started listening. Scott was the first person after Lina I told about the paint issue and both never followed up, 3 more times later it is finally dealt with. I purchased the spare tire lock, ceramic coating and interior protection, I was told the interior and exterior protection was completed, both were not done, a dirty roof immediately after said procedure proved it was never done. 3x reminder about the lock was necessary before it got installed. Immediate water penetration on the rear seat and side wicking proved interior treatment was not done and had to be applied. Scott, Lina and several others are very bad examples of customer support. Carlson should think seriously about assigning one person to a customer to insure things are given for products and services they paid for. I give Adam a 10/10 rating and everyone else a 1/10 rating.
Ryan A.
5 out of 5
3/25/2025
My service was very quick, I stayed well informed and the overall experience was fantastic. Toyota knows how to take care of their customers.
Alisha Z.
5 out of 5
3/25/2025
Love the updated technology that Toyota has incorporated into the service.
Steven S.
5 out of 5
3/25/2025
Very professional, trustworthy, and friendly. Overall a good experience :^)
Jacqueline L.
4 out of 5
3/25/2025
Very kind and thorough with the vehicle report
Christian B.
4 out of 5
3/25/2025
I loved the no hassle oil change.
Jason J.
4 out of 5
3/25/2025
Service was great. Helping after my belt replacement with no cost to make sure I felt comfortable and safe is amazing. I trust the service and greatly appreciated.
Eric S.
5 out of 5
3/24/2025
Quick turnaround getting scheduled and completed
Rick E.
5 out of 5
3/24/2025
Team was AWESOME, well mannered, courteous, extremely helpful and a pleasure to work with.
Munyaradzi C.
5 out of 5
3/24/2025
5/5
Christian L.
5 out of 5
3/24/2025
Amazing customer service, Nicholas is always very professional and does a great job.
Pliego C.
5 out of 5
3/23/2025
Service department was great. Thank you very much for everything

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