Service Center

Real Reviews From Verified Customers

Randy B.
5 out of 5
6/5/2026
Very helpful as this was my first time at Carlson for service.
Bruce R.
1 out of 5
6/5/2026
I tried to submit an answer but your website doesn't wirk
John R.
4 out of 5
6/5/2026
Rylen Weaver is great guy
Carmen J.
5 out of 5
6/4/2026
Professional service is the norm for Carlson. In and out quick, and always good communication.
Gail S.
5 out of 5
6/4/2026
this was my 2nd service visit, but so far I am very impressed with customer service, technical service, and efficiency!
Jonathan H.
2 out of 5
6/4/2026
I don’t like that my van was left unlocked in the lot when I came to pick it up. That leads me to think that it was left unlocked and outside all night. Which doesn’t make me feel great or trust that you keep my vehicle secure while in your possession. This wasn’t the first time I have come to pick it up and it was left unlocked.
Kathleen A.
4 out of 5
6/4/2026
Service was quick even though I was late to my appointment. The service was thorough and everything was reviewed with me.
Lynn B.
5 out of 5
6/4/2026
Brandon was very helpful. Answered my questions clearly. Staff at disposition desk kind and efficient.
Craig D.
5 out of 5
6/4/2026
Very satisfied
Diane O.
5 out of 5
6/4/2026
Satisfied
Kou V.
1 out of 5
6/3/2026
A Toyota dealership that cannot work on a OEM Toyota vehicle for basic service is a waste of time for its customer. First and last time going here.
Jan H.
5 out of 5
6/3/2026
Rylan was polite, professional, used great communication and kept me informed thru the process!
Marc H.
4 out of 5
6/3/2026
All work was completed with satisfaction. Nick was able to manage a messaging issue and insure that all work was completed in a short time, in spite of a messaging difficulty in the texting system. I appreciate Nick’s customer focused solution and friendly approach.
Patricia O.
5 out of 5
6/3/2026
Neil was so helpful. He gave me very personalized service.
Abarna A.
1 out of 5
6/3/2026
Kept delaying the time rather than being honest about it. Dropped vehicle off in the morning and waited more than 8 hours for something that was said to be done in 3 hours. Didnt get to eat the whole day since I didn’t plan on waiting that long. Next time be straightforward with the time so we can plan ahead instead of stringing the customer along.
Renee H.
5 out of 5
6/3/2026
Super service always!
Carmen J.
5 out of 5
6/2/2026
Always great service
Kristie B.
5 out of 5
6/2/2026
Excellent from Aaron
Christina D.
3 out of 5
6/2/2026
Eric did a good job. I’m used to extraordinary care from Carlson Toyota. I’ve bought several vehicles from Carlson and had the majority of service done there. Keep up the good work Carlson. Christina (Kathy) DeGrote
Todd P.
5 out of 5
6/1/2026
Always great service at Carlson Toyota

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