Everything I needed was taken care of in 2 days with frequent text updates about progress.
Scheduling for shuttle service could be smoother. (Had to call home for a ride, ultimately.)
Darius Fisher is a knowledgeable, professional, honest and friendly service rep. He really gives Honda an excellent reputation. Thank you for selecting him to assist me.
John was awesome. He was patient with all of our questions and made us feel really comfortable asking anything. He was very professional.
Outstanding job! John did a great job !
Tommy Jung is great and we enjoyed working with him. He was clear and honest and did his job to encourage us without being pushy
Max, was professional. The car is throwing a new warning light though, so not fixed it seems. My wife left a voicemail.
Nice friendly service and no pressure to purchase additional services.
I told you my trunk latch occasionally doesn’t catch. You told me you tested and diagnosed without spotting a problem. You said you couldn’t do anything until you saw the problem and told me to videotape it. Yeah right. It has happened 4 times since my visit. I don’t have the videotape (i sold it to tmz). Its a shame you don’t trust me, although i know criminals are currently asking for unnecessary repairs in oakland. Maybe you could some day change the latch or the program that controls...like fix it
5 stars. John is always great when I come in and is transparent about what services I need.
My Honda is great.
Thanks
Margie Sherratt
Please do not request trade-ins
This was my first visit to your service center for my 2024 ridge line.
I was nervous about whether the service would be good. And I was so extremely happy to have the best possible experience from start to finish. Tommy us a good communicator and very professional. Thanks and I won’t be nervous at all coming in next time.
Matt Joyce
?????????? Darius is ALWAYS exceptional! ??????????
Darius was great when I serviced my Pilot. He was friendly, knowledgeable and easy to communicate with.
II was completely satisfied with the advisor’s service; that would be a 5 with out a doubt. Thank you for having such good people.
Carl H
5! Great communication, everyone was really friendly, work was done quickly
Darius was amazing! Very knowledgeable, helpful, and funny!
Tommy listens well and followed through on repairs. I appreciate texts and calls to keep me informed of status.
John was very helpful great attitude nice personality and very knowledgeable about Honda services even helped me out with a coupon for my oil change will definitely be coming back.... Thank you so much for the great service
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